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New Century Maids
- Home Cleaning
- Mississauga, ON
About this business
New Century Maids serving residential and commercial clients throughout the Toronto and surrounding areas. We are an independent local business and owners are in cleaning business since 1996. We specialize in regular weekly, bi-weekly cleaning for house, apartment & condominiums post construction clean-up, move-in, move out, post renovation cleaning, as well as preparing homes for an open house. We provide all cleaning supplies and equipment. Our HEPA vacuums collect at least 99.9% of indoor pollutants one micron or larger... read more
Location details
3319 Cawthra Rd, Mississauga, ON, L5A 2X4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Hose cleaning service I've been using New Century Maids for over 1 year now. They are very nice and for the first few months everything was great. The price was fair and the service was great. Unfortunately lately they seem to be in a rush, to the point were they are literally running through the house to finish faster and the their work has started to suffer and it is a hit and miss. Most areas are done however they either forget the stairs completely, either the kitchen, either an entire bedroom or parts of them. The irony... read more
Business response:
Hello Ivona, I am very sorry to hear that you are unhappy with your cleanings lately. You have had the same cleaning crew for about a year and when you had mentioned about the areas that needed focus we had addressed these to the crew. They had tried their best to make sure that a great job was done, but you were still not happy which in that case we had scheduled your cleanings with a different crew (senior crew) and you still say that you are not happy with the cleanings. We honor our 24 hour guarantee for a redo each time... read more
house cleaning Kamila and Marie are the best cleaners I have had in the last 25 years. They are always on time, fast and very thorough. Ant special requests on my part are always granted. They take care to accomodate my 92 mother during the clean. They are the best. Hire them.
Business response:
Our crews know that family members are special and really try to help with any little extras that may help so that you have nothing to worry about and always know that everything will be spic and span when you return home. Thanks.
House Cleaning I booked New Century Maids because of the high reviews however I was extremely disappointed with the cleaning and the customer service that this company provided. When the 2 cleaners arrived I specifically asked them to focus on the floors and blinds. They worked for 10 hours and still did not manage to complete the floors. When I called the next day to complain, I was first told that they have a satisfaction guarantee and that they would send someone back that day. A few hours later, another lady called back ... read more
Business response:
Good Morning, We are sorry to hear about your disappointment. Unfortunately due to the condition, and size of your home, the amount of hours you agreed to spend for the cleaning of the residence was just not enough. Our crew did stay the whole time they were allowed to, and cleaned as much possible during this time, without even taking a lunch break, trying to insure they could complete as much as they could for you. There was Paint stains left on your hardwood floor that should've been taken care of by the painters, however... read more
Deep Cleaning The team did a fantastic job. Both were very nice and hard working. My place is so spotless!
Business response:
Thank you Tanya for your feedback, the crew is very happy that you loved your cleaning and look forward cleaning your home again.
First time cleaning While away on a skiing vacation I had a slip and broke my leg which would mean that I would need help around my house for a few weeks. I had researched New Century Maids and decided that this was the company that I would hire.The quality and attention to all details was excellent. The crew that arrived at my initial cleaning did a great job. Each time a crew would arrive at my home they worked very hard and cleaned everything just the way I like it. Needless to say after my cast came off I have stayed wit... read more
Business response:
Super news - always nice to hear that a customer is happy with the quality of the cleaning they receive. Our crews are highly recommended to do your deep or regular cleaning. Thanks
Weekly cleaning Kate is fantastic, absolutely fantastic. Super cheerful, quick and thorough. She used to have a partner, but now she works alone, which is too bad as together they whipped our house into shape in little over an hour. Obviously it takes longer now that there is one person, but I still think they are awesome.
Business response:
Fabulous news - always great to hear that another customer is so happy with the services that we provide. Thanks again
Cleaning Julianne and Ashley did an outstanding job on my condo a couple of weeks ago. As soon as I opened the door, I felt that beautiful "clean home" feeling. Thank you Julianne and Ashley. - Helen
Business response:
The ladies are very happy to know that you are enjoying such a great home cleaning - Enjoy -
Thorough and responsive, but expensive Summary: NCM did an initial deep clean of our apartment. The cleaners did an excellent job and I am 100% satisfied with how clean it is now. It cost more than double the estimate. I was disappointed when they shamed me about the state of the apartment in the course of explaining the cost overrun. My roommate and I engaged NCM to deep clean our apartment (a large 2-bedroom unit with 1.5 bathrooms). We have lived there for 7 years and never had it deep cleaned, so it was time. NCM was ver... read more
Business response:
Dear Jonathan, We are very glad to hear that you are happy with the cleaning. We know that it took more time to get is cleaned than what was estimated - but it is only an estimate and we did explain that the cost will depend on the condition of the home. You are correct in adding the inside of the appliances as being extra because it does take time to clean out. When you had filled out the online form we did see that you had answered that your home was not cleaned in over 6 months and was messy - you say that it has been 7 y... read more
Bi-weekly cleaning The crew comes in once every two weeks and they do an amazing job. It's really great to come home to a clean and neat apartment. They even organize my mess of plastic containers! I've been using their service for almost two years now, and I have always been more than happy with their work.
Business response:
Thank you Barb. We are glad that everything is working out and you are satisfied with your cleanings. All the best.
Frequently asked questions about New Century Maids
How is New Century Maids rated?
New Century Maids has a 4.7 star rating with 1,156 reviews.
When is New Century Maids open?
New Century Maids is closed now. It will open at 8:00 a.m.
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