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Neftin Volkswagen Parts Department
- Auto Parts & Supplies
- Thousand Oaks, CA
About this business
Specialties Welcome to Neftin Westlake. Your premiere Volkswagen and Mazda dealership for new and used cars including genuine VW and Mazda parts and service. We are in the neighborhood serving Ventura, Thousand Oaks and Santa Barbara region of California. Neftin Westlake routinely has over 200 new and used cars and trucks to choose from. Our "Certified" pre-owned vehicles have undergone a seriously stringent 128-point inspection and must have less than 60,000 miles, so you know they are the highest quality and reliability. N... read more
Location details
3550 Auto Mall Dr, Thousand Oaks, CA, 91362, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
`It was a very, very pleasant experience from what we use to deal with. George Oakes, the person who helped us is a very remarkable person. What used to be a stressful experience became a hassle free and even an enjoyable one. More power to Neftin dealership. Hope you keep it that way.
I really enjoy the staff at Neftin Volkswagon. I am always greeted and treated like a friend with exceptional service. The service department is always so quick with everything and always returns my vehicle in the best shape. I can tell they really care about their customers. :)
I had to drop off my car earlier than anticipated and Frank couldn't have been more accommodating! He was friendly and pleasant and made me like I wasn't inconveniencing him. When I picked up my car my car was ready at the scheduled time. The guys in the service office greeted me immediately and radioed for my car to be brought up. I stood outside to wait and after a few minutes the guys inside noticed i was still waiting and contacted frank again. Frank arrived within minutes and had such a great attitude. He helped me conn... read more
For years I avoided getting regular oil change services from car dealerships. This is my first experience with VW service, specifically Neftin Westlake. It is always a pleasure to go there and receive prompt, affordable service. The employees are very courteous as well. Thank you.
Steve Pfeil took the time to explain to me exactly what had to be done to replace my rear view mirror, which had fallen off the windshield and actually had a technician demonstrate. Since I was due (overdue, probably) for an oil change, I arranged to have both jobs, the mirror and the oil) completed the very next day. When I dropped the car off, I asked that a third unrelated task (replacing a driver's door switch that had lost its' substandard VW "soft-touch" coating) also be undertaken. Steve and the Neftin service techs t... read more
There was some confusion about when I should bring in my vehicle for its very first inspection and I ended up with 7,000 miles on it before it was checked. Personnel at Neftin left no stone unturned (several phone calls clarifying the need for service) in making sure my Tiguan was attended to in a very timely way. I especially appreciate this attentiveness as I did not have it at my former dealership and instead used a private maintenance service to take care of warranty requirements. This has been a good start and I look fo... read more
I took my car in on a saturday around 11am. John (Garcia?) was awesome. Got me in and out quick, fixed the fuse that was broken so I can now charge my phone while driving, got my car done quicker than promised, and even got it washed. You guys are great!
Steve was very kind, professional, and made certain to tell me all that I could expect while my car was being serviced. I bought my CC at Neftin (my favorite car ever!) and I don't imagine I will ever buy a car from anyone else. Neftin is the best! Thank you for being stellar in every way.
John Garcia was terrific. He is very kind and helpful. I found the service to be excellent and I have gone out of my way to continue having my vehicle serviced here because of the quality of the service and the exceptional customer service provided by John.
Frequently asked questions about Neftin Volkswagen Parts Department
How is Neftin Volkswagen Parts Department rated?
Neftin Volkswagen Parts Department has a 5 star rating with 99 reviews.
When is Neftin Volkswagen Parts Department open?
Neftin Volkswagen Parts Department is closed now. It will open tomorrow at 7:30 a.m.
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