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National Refrigeration Inc.
- Heating & Air Conditioning/HVAC
- Warwick, RI
About this business
National Refrigeration provides residential and commercial cooling, heating and plumbing services in Rhode Island. As a full-service HVAC and plumbing contractor we can install, maintain, and repair your furnace, boiler, central or ductless air conditioning, and more. Our licensed, bonded and insured plumbing and HVAC technicians will help you make informed decisions about repairs, upgrades, or replacement of your water and HVAC systems. Trust National to protect your property and family.
Location details
3600 W Shore Rd, Warwick, RI, 02886, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 4:30 p.m. | |
| Tue | 7:30 a.m. to 4:30 p.m. | |
| Wed | 7:30 a.m. to 4:30 p.m. | |
| Thu | 7:30 a.m. to 4:30 p.m. | |
| Fri | 7:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent service, quick response. Everyone was helpful and very pleasant.
Business response:
We are happy to hear you are satisfied with your service and appreciate you taking the time to let us know. Thank you for being our customer!
**** went above and beyond with his service on my on demand water heater. The water was turning cold and staying cold after running hot for about 5 minutes. When he came it was fine and this was not happening. He called the maker of the heater and spoke with him at length and they told him how to fix it and he did! Had he not called them this would have continued to happen on and off, since it was not happening when he arrived. Very happy with their service, they are always there for you. Highly recommended!!! ****** M
Business response:
Thank you for this great review, ******! We are fortunate to have **** on our team and appreciate you taking the time to leave this positive feedback. Thank you for being our customer!
Trusted and thorough job clean and informative and timely excellent work
Business response:
We are happy you are satisfied with your service and appreciate you taking the time to leave this great feedback. Thank you for being our customer!
My central a/c died in June this year and with the heat wave there were no appointments available until August. Luckily I had a room unit and ceiling fans so the summer was bearable. I wasn't contacted so I called to check on my appointment. It seemed my appointment wasn't recorded and the next available appointment was in November. The receptionist worked to make things right and got me an appointment asap. The tech, ******, could not have been nicer. Was on time, very efficient and professional. It took him 15 minutes to d... read more
Business response:
We appreciate your understanding with the scheduling issue and are happy to hear that you were satisfied with your service. Thank you for choosing National and for taking the time to provide this valuable feedback!
I was in a bind during the last heat wave after the storm. We had electricity, but no air conditioning.****** managed to have a tech respond the next day to diagnose the problem. He said it was a part that had to be ordered. It was ordered and promptly installed when it arrived.I was so impressed that i took out a service contract with this organization. It is well run and responsive to a customer needs. The tech was neat, polite on time and really knew what he was doing. *************************** in my book is a keeper.In... read more
Business response:
Thank you for taking the time to post this great review! We appreciate the feedback and your recommendations very much and look forward to providing you with great service for years to come.
Appointment window was 1-4. ****** arrived at 2. Pleasant, clean, courteous and very efficient. Was a pleasure working with both the office and technician.
Business response:
We are happy to hear about your positive experience and appreciate you taking the time to post this review. Thank you for being our customer!
*** and **** came in and replaced our water heater and also installed a water filtration system. We have a service contract with them so we were able to get service "Very Quickly"!Both guys did a Fantastic Job and were also very friendly and personable.I would also like to give a shout out to ****** as well. I have been in customer service all my life and can say without a doubt, she is "thee" finest example of how customers should be treated on the phone.Thank you folks!National Refrigeration is our go-to people for sure.
Business response:
Thank you so much! We appreciate you taking the time to post this great review and thank you for being our customer!
Very discourteous whoever answered the phone. Had 80 y/o mother in tears. Im her daughter I called to talk to the owner ***************** they would not give me his number. They installed the system a while ago. They were very nice and helpful THEN!
Business response:
We are sorry that we were not able to get to you the day you called. Providing timely service is very important to us. Customers with service plans do receive priority which, unfortunately, means longer wait times during peak demand for our services. We appreciate you considering National and apologize that we could not get to you sooner.
****** was professional and took the time to explain what he was doing and what pricing National offered and put me on a plan that worked for me. I was in the middle of a meeting as he worked in the next room yet there was no disturbance. He was in and out in no time!
Business response:
We appreciate you taking the time to leave this valuable feedback and are happy you were satisfied with your service. Thank you for being our customer!
Frequently asked questions about National Refrigeration Inc.
How is National Refrigeration Inc. rated?
National Refrigeration Inc. has a 4.9 star rating with 873 reviews.
When is National Refrigeration Inc. open?
National Refrigeration Inc. is closed now. It will open at 7:30 a.m.
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