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National Bank of Arizona

4.2

About this business

Since 1984, National Bank of Arizona has consistently delivered the financial services that meet the needs of the communities it serves while emphasizing the importance of customer service. The company has combined its business banking expertise with a commitment to providing superior customized financial products in every community it serves. The company is dedicated to developing the personal relationships that are essential to truly understanding customers' specific needs. National Bank of Arizona has the full range of fi... read more

Location details

6001 N 24th St, Phoenix, AZ, 85016, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.296 reviews
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Rebecah Woltersdorf Degnan Hubbard's profile image
Rebecah Woltersdorf Degnan Hubbard 
4 years ago

I will never EVER open an account at the National Bank of Arizona. I've never met such a rude, condescending, unhelpful person in a customer service position, much less one who is supposed to deal with bereaved family members. My lawyer knew exactly who I was talking about without me even mentioning her name or which bank I was having issues with, so this obviously wasn't a case of someone having a bad day. Every conversation with this woman she was terse and demeaning and she acted like I was a meth head trying to steal fro... read more

Todd Fruend's profile image
Todd Fruend 
4 years ago

Terrible customer service at San tan location was not allowed to come into the bank for my appointment. Rude staff refused to allow me to enter and I had a mask and appointment as the sign said. She had her mask on as a chin gaurd not covering her nose or mouth. I even said I have emailed confirmation of my appointment. I also state the name of the banker that my appointment was with, no you don’t she said. Like arguing with a 2 year old. 112 degrees standing outside after 25 drive for my appointment. Not even a we’ll come i... read more

Business response:

Hi Todd, we're sorry to hear about your experience. We'd love to chat with you about it and find a resolution. If you could direct message us your contact information, we'll have someone reach out to you directly to discuss this. 

Jenniferr Arr's profile image
Jenniferr Arr 
4 years ago

Someone made a bunch of fraudulent charges and put my account way over the limit. Thankfully it was caught same day, but only because whoever this scammer is tried to charge an insane amount of money using my account, who knows how many more transactions they would have made before it was caught. When they removed the charges they still charged me over limit fees and foreign transaction fees, which I was told would be reversed when they reversed each transaction. I called a third time and the person I got that time told me i... read more

Michael Barkbird's profile image
Michael Barkbird 
recommend  Recommended
5 years ago
Michael Barkbird's profile image
Michael Barkbird 
recommend  Recommended
5 years ago

Thursday morning several of my tenants in Williams called me in alarm that the bank was going to be closed due to the COVID-19 lockdown, and how could they pay their rent! Obviously, this was of concern to both parties. I made a quick phone call to the Williams branch, asking for the manager, and the status of their operating hours. In almost disbelief Tanya Christie replied, “we ABSOLUTELY will be open for business. This bank is like a hospital, essential business to the community.” Whoa, I have to admit that I was taken ab... read more

Bo Greenwood's profile image
Bo Greenwood 
5 years ago

They don’t know what they are doing 

Giles Giles's profile image
Giles Giles 
5 years ago

Bad service the branch in Camelback in 99th Ave. They no provide good information to the customer Special in my checking account with somebody you stole my information and compromise my money so I don’t really recommend these bank do you have any questions right online and contact me any time. 

Brenda Holt's profile image
Brenda Holt 
5 years ago

Beautiful venue for meetings and other activities. I highly recommend it. 

Alton Allbright's profile image
Alton Allbright 
recommend  Recommended
5 years ago

I like going to their website to do my business but why do I have to look at all those people that I have no idea who they are. I go online because I don't want to deal with people. I prefer privacy, if you don't mind. Fine, advertise but is it necessary for you to interjaculate people that have no business being in my personal life? 

Frequently asked questions about National Bank of Arizona

How is National Bank of Arizona rated?

National Bank of Arizona has a 4.2 star rating with 96 reviews. 

When is National Bank of Arizona open?

National Bank of Arizona is closed now. It will open at 9:00 a.m. 

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