Natchez Heating & Cooling Inc

Don M 

on BBB

3 years ago

CCAC has installed my last 2 systems since moving into this house many years ago. Anytime I have an issue they are there. The technicians always share great advice for getting the best from my system. Courteous and prompt service, fair pricing, and knowledgeable technicians. 

David B 

on BBB

3 years ago

Adam arrived on time, was very courteous, found the problem and fixed it under an hour. And at a reasonable price! Could not be more pleased! 

Michael M 

on BBB

3 years ago

I phoned their office in the early afternoon. Vanessa handled the call professionally. She dispatched the tech, Jose, who was also very professional. He had my A/C up and running after an extensive cleaning which solved my leaking problem. Completed in less than 4 hours from the first call. Champion AC is fantastic. Highly recommend. 

Greg W 

on BBB

3 years ago

Galen is a typical Atchley employee from the perspective of professionalism, caring, taking the time necessary to do the job properly and courtesy/timeliness. He is a pleasure from a customer perspective. 

Jonathan M 

on BBB

3 years ago

Two stars only because of quick time to get there. Otherwise rest of experience was horrible and price was gouged and manipulated by technician in the field. Have invoices for proof showing $229.00 for the price of the capacitor. Service on HVAC unit on residential house was performed on 08/30/2021. They arrived promptly and their tech found bad capacitor (Model: TRCFD455) in outside unit. I had been informed on initial phone call that the price was going to include a separate $79.00 dispatch fee. The tech then quotes me $1... read more

Stacey J 

on BBB

3 years ago

I've had a contact with this company for a few years. Found out it was recently sold and it makes more sense to me now because the original owner would NEVER allow this kind of service to his customers. My AC went out. They were quick to respond I'll give them that. I was quoted the same exact price of $539 for 2 different parts which I found to be odd. This is also a discounted price because I'm on contract. No service fee because I'm on contract. So I would be paying approximately $1200 to have my AC repaired. I called ano... read more

Dennis W 

on BBB

3 years ago

I spoke with Ashley a few weeks back to schedule my winter HVAC check up. I called early to get on the schedule. She was able to schedule a good time for me. Trey arrived right on time and after checking with me went right to work. He was masked and carefully maintained a good distance between us. He was inside a time or two to change thermostat settings, etc. Soon he was finished and reviewed his findings with me. All good this time. Atchley has taken care of my HVAC equipment for many, many years. Good job Ashley & Trey an... read more

Emily B 

on BBB

3 years ago

They are fast, easy and very helpful. I will call again. 

Patricia B 

on BBB

3 years ago

Jaime Garcia has been great to work with!! He?s a true professional and worked hard to satisfy our particular needs. We couldn?t be more appreciative of his expertise. Champion Air has been the most honest and understanding company in their field. They provide true customer satisfaction.