Natchez Heating & Cooling Inc

Ryan B 

on BBB

2 years ago

Don't use Bud ******** in Lowell, AR. We made the mistake using them after seeing their advertisement for the heater and ac tune up special. Mistake #1 the special price is not for both the heating and cooling units but a separate charge per each unit. Mistake #2 ($900 mistake for a $400 product that took them 10 minutes to install) we let them upsell use on the I-wave air purifying system with the sales rep/technician claiming it drastically reduces dust, removes particles and allergens from the air, and eliminate household... read more

Marilyn E 

on BBB

2 years ago

I was told need to replace leaky coils and add special light for mold, for $7,100. Was shocked !! So had second opinion and was told coil not leaking at all, Meter read, and light not necessary since mold very slight and insignificant. Everything in good working order. I will never call them again. This was a shame. Tech rep said he needed to light pilot, NO PILOT LIGHT!! It's automatic. 

Felix R 

on BBB

2 years ago

I strongly recommend Campion AC. From the first phone call to installation they exceeded my expectations. Cody came to my house for the initial inspection and quote. What an awesome gentleman. He's extremely knowledgeable and a true professional. Two days after the initial visit the installation was complete. Ernie installed the new unit in only 5-hours. Great installation and excellent service. The house was left sparkling clean. Champion AC is a first class company. Five stars! 

Wanda G 

on BBB

2 years ago

Called Southern Air to service air conditioner, James ******** was the technician who arrived on time. Checked out my unit and compressor and was told all was good. Not only did he take time to look and check what he should have i received before he cleaned and after pictures that he took care of. He was truly knowledgeable and a great attitude. He also gave me some pointer's that i didn't know they did.......Plumbing!!!!!! I was so impressed with this young man that i took out their membership they offer, even more saving's... read more

Braxton N 

on BBB

2 years ago

They are charging $169 per pound of refrigerant for an HVAC unit when other companies charge $65-$80. I was desperate to get my AC working this week and Bud Anderson was the only company able to come out same day. I honestly believe they are price gouging their customers that are desperate to live in a comfortable space. 

Sally N 

on BBB

2 years ago

Willard Technician Circuit Board Misdiagnosed. Darrell **** misdiagnosed and would have over charged me $800. Luckily I had the feeling to get a 2nd opinion. Darrell said my circuit board was bad and that the motor may be bad, but he didn't think so but to order in case. The quote was to replace the circuit board being the main objective to repair the downstairs unit and as a side piece to order the motor just in case something may be wrong with it. He wanted to charge $400 in labor for each component stating it was labor-i... read more

Russell T 

on BBB

2 years ago

Air Tech of Katy, LLC has failed us twice in the last six months on two homes we own in Cinco Ranch, Katy, Texas. 1) Home No# 1 had the HVAC stop working for summer. Air Tech of Katy drove out and indicated the solution was an entire new HVAC system for just under $14,000. They diagnosed three components bad: * Compressor * Fan Motor * Capacitor. We called another company which found that, contrary to Air Tech's diagnosis, the only thing that was wrong was a wire eaten by rodents. The wire was replaced and the HVAC system ha... read more

Fatema M 

on BBB

2 years ago

I bought a new AC unit 7 months ago, for 4 months it worked fine or so I thought. One day it went out. Since then I have called Champion AC 8 times and whatever the issue is still NOT fixed. They have sent out several different technicians, each one coming up with a different scenario of what is wrong, and none of the fixes have worked. I have tried to talk to the manager, with the call center saying they are not available each time, but when my husband called a manager called him back within 1 hour. I waited 3 days before I... read more

Michael B 

on BBB

2 years ago

Do not use this company, I called for a service call which was $90.00, had an electronic part that needed replacing, this part is nothing special and can be purchased at any local home improvement store for less than $25.00, ACS charged me $273.00 for the same part, I was scamed