Napleton's Valley Hyundai's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Napleton's Valley Hyundai

4.4

About this business

Location details

4333 Ogden Ave, Aurora, IL, 60504, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
SunClosed
4.47,752 reviews
Select a rating
Darlene Lynam's profile image
Darlene Lynam 
recommend  Recommended
7 years ago

great staff - Jordan was wonderful to work with! 

Charlotte Dunn's profile image
Charlotte Dunn 
7 years ago

Get salesmen with a better attitude Derrick was rude and unwelcoming even before the conversation started. I can't wait to tell my friends of this unpleasant experience. just in the first 2min of the call. Negative energy created a negative call. If I'm spending money plus time your job is to be pleasant and upbeat. 

Joseph Lozano's profile image
Joseph Lozano 
recommend  Recommended
7 years ago

Steve Finnerty was great & made sure we were happy with our purchase! definitely go see him if you're looking for a new car! 

Susan Helwig's profile image
Susan Helwig 
recommend  Recommended
8 years ago

Professional & friendly, great dealership overall! 

Karin Lewis DeCicco's profile image
Karin Lewis DeCicco 
8 years ago

My experience today at Napleton’s Valley Hyundai was second to none. I had no warranty left on my Sonata & on the way to dropping my kids at daycare my engine bit the dust. Getting this news devastated me as money is tight with 2 kids in daycare! Enter the phenomenal Arline Kuhr! She guided me through the process of getting my issues diagnosed and found a way to have my engine 100% covered! Her understanding demeanor and attentiveness to my concerns did not go unnoticed as I too work in Customer Service. She took her time an... read more

Bill Goerich's profile image
Bill Goerich 
8 years ago

The employees in the service department are always so surly. It’s almost as if they are pissed off that customers are bothering them. I hate coming here, but the car is under warranty. Once the warranty is done I’m never coming back. 

Peter Adams's profile image
Peter Adams 
recommend  Recommended
8 years ago

Recently went through a stressful situation with my 2011 Sonata's engine failure. Jeff Racine in the svc department took my call and handled every step of the the process of getting the engine replaced (warranty) and kept me updated along the way. Set realistic expectations, then exceeded them. Very happy with what could've been a very stressful experience. 

Precious Ramey's profile image
Precious Ramey 
8 years ago

Would not recommend them for service at all. The car sales department is great; however, the service department is horrible 

Jodi Reid Krzeminski's profile image
Jodi Reid Krzeminski 
recommend  Recommended
8 years ago

We have bought 4 cars from there! Jordan is amazing at what he does! I HIGHLY recommend him! 

Frequently asked questions about Napleton's Valley Hyundai

How is Napleton's Valley Hyundai rated?

Napleton's Valley Hyundai has a 4.4 star rating with 7,752 reviews. 

When is Napleton's Valley Hyundai open?

Napleton's Valley Hyundai is open now. It will close at 9:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com