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4200 Jonesboro Rd, Union City, GA, 30291, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Loved the electronic notification that included description of suggested services including benefits of having done and pricing. I also liked that I could track the overall process of my service electronically.
Business response:
Thank you for your comments, and please reach out to ************************* my service director if you have any questions or ***************.
Had to wait 4 days to get an estimate for my car ************ the car was repaired after 4. I had to contact the service department to see if the repair was completed. Poor customer service is my issue.
***** , go to another auto place !!! They do nothing but inconvenience you.
Great job great car great value great customer service. We were his first.
If I could give ***** 10 stars, I would. He got me in a new SUV. And I luv it!!! Thanks ****************** for all your help. P.S. I got my SUV in under 2 hours.
Amazing service ! Very professional and helpful through the entire buying process .
Great customer service. Never had an issue!!!! Thank you for great service!!!!
Poor ************** I bought my car from this dealership several ago and had such a good experience that I was excited about patronizing the service department for my ongoing maintenance needs. Time after time I have been disappointed by the service department. From unprofessional service mangers to refusing to provide a diagnostic review after my oil change which is a part of the service I paid for and every time I write management to complain nobody even bothers to return my messages. I kept giving them chances and they ha... read more
I bought two vehicles from here, had a good experience, service **** is terrible as well as management, they ruined my life and kept a car that I was paying on for 8 months for an insurance claim to total the car, 8 months, and now apparently someone else is driving the car that they couldn't fix because I'm getting notifications that it's on the road, Horrible General managers, Sales managers and service managers, very disrespectful, ******** as well. she literally made my life a living you know what for 8 months and could ... read more
Business response:
This vehicle was hit by lightning and was closed out 02/11/2023. We have reached out to the customer and no response. I will be glad to discuss with the customer and see if we can come up with a resolution.
Nalley Chevrolet has a 4.1 star rating with 3,939 reviews.
Nalley Chevrolet is closed now. It will open at 9:00 a.m.
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