Nailhouse of Brickell

Went there today, while on vacation. I would highly recommend this place. Amelia did a fantastic job on my acrylic nails & pedicure. Prices were very comparable pricing as well.

I went in at 3:15 to get a full acrylic set and I show my nail tech a picture of exactly how I want my nails too look like, size, shape of the nail as well as matte. Well during the drying process I was still sitting at her desk (not at the drying station area where you place your hands under the fan) I had to hold my hand up in front of a small fan in an uncomfortable position for 15 min she also explained to me it would take a long time for my polish to properly dry because it’s humid outside then my nail tech grabs all my personal belongings in a rush without explaining anything and points me to move to the proper drying station just to take on another client. After 3 hours I left around 5:545-5:50pm and only nail was in matte. Well I assumed what she had told me was true about the humidity prolonging the drying process so I left. By 9pm I still only had 1 nail in matte... I called the salon I explained the situation and the young girl at the front desk, Gaby, suggested I come in for a polish change and that it would be $15-19... I’m expected to pay for another service when your nail tech didn’t fulfill my needs and wishes? Why not just ask me to come in because my business is appreciated and offer something to compensate for an poor job? A discount or simply correct your mistake would have been nice. Seeing that I couldn’t make it in that day, i suggest they could have taken my information down and next time I make an appointment and stop in take care of me as an appreciated customer. Won’t be coming in anymore. The nail techs name is yieslady I believe and Gaby at the front desk seem unhappy to be working there, every time she answers the phone she sounds unfriendly and speaks in a very low tone.

Mayle was fabulous! Professional to perfection!!!

This place is too expensive,I came in for a gel pedicure,which is $55 bucks..other places charges $30 bucks for a gel pedicure and the pedicure didn't come with the calus removal..like wtf??Every pedicure comes with calus removal,..then the nail tech had a attitude and she was nasty.She didnt even say thank you,I prefer going to the cheap asians,where I get my money worth,If you wanna get your money worth dont come here,go somewhere else,where your business will be appeciated.I was close to not paying them my hard worked dime!

Absolutely Incredible! Best quality of service and experience I’ve ever had! Truly rejuvenating!

I used to be a weekly customer to this nail salon but will never come back again. Horrible service by Gretal. Someone forgot to tell her that the customer is always right, that if YOU ARE paying for a service for YOUR nails you HAVE the right to request that YOUR nails be done how YOU like them not how the person doing them likes them. She does not like to be asked to make any type of edits, you can't ask her to file your nails a certain way or to take more skin off because she gets offended. I will never go back to a place that does not put the customer first. Nails should be a relaxing personal experience, not a stressful one.

Best things about this place: spotless, quiet, awesome color selection (this is where I discovered the greatest neutral ever), long lasting results, very professional staff. I always make an appointment and love that they can be open late so us working girls can stop on the way home from work. They use quality products, so the results are just better. The custom pedicure was incredible and even the basic pedi feels wonderful.

Great location! They did fantastic work and were very friendly. Careful attention was given to my nails and toes although they were about to close. I would definitely come back and try the nail art next time!