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MyEyeDr.
- Laser Eye Surgery/Lasik
- Seminole, FL
About this business
MyEyeDr. is your trusted community doctor providing the best in vision health care and the best selection of eyewear. We welcome all insurances.
Location details
10785 102nd Ave N, Seminole, FL, 33778, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
they need to treat you the same if you buy glasses or not if you leave there without buying glasses they spit in your face wont give you any information that you pay for and want you to come down there so they can try to sell you glasses again! what a joke!
Business response:
Hi Toby, Thanks for bringing this to our attention, and we truly apologize for your experience. What is the best number to reach you to discuss this experience? If you could send via direct message, we will have patient relations reach out. Thank you,
Never again will i go to another myeyedr...I went due to my drs. Transferring to one of their new offices. I have been twice waited twice the first time for over an hour and was rushed...eyes never dilated because they were rushing. Never ever again...
Business response:
Hello Lexi, We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our patient relations team would like to speak with you further about your experience. Can you please send your phone number via private message, so we can reach out?
Valparaiso Indiana office Dr is great! Office staff is extremely rude and unprofessional. I called to make two appointments. Iris booked my husbands appointment first. She asked us questions to set up my husbands appointment (as the call was playing through our speakers in our truck since we were traveling) when we answered she was short and snappy. When she got to me I explained that I have two insurances. She says “I know I see it in our system “. I said “the one insuran...Continue Reading
Business response:
Hello Sherry, Thank you for bringing your concerns to our attention. We sincerely apologize for the matter in which you've described to us. Your experience is certainly not the standard we strive to uphold. We've forward your feedback to management and our training department to improve our services to our patients. Best regards!
RecommendedProfessional and friendly staff!
Business response:
Hello Ashley, Thank you for your recommendation! We're so pleased you enjoyed your visit to MyEyeDr. We look forward to seeing you again at your next annual eye exam. Warm regards!
When we walked in there were several people at the counter and one finally greeted us after we passed by. Then the associate who was helping us (John) looked at my insurance card, handed it back, bluntly stated that they don’t take my insurance and WALKED AWAY. I definitely would not do business with them.
Business response:
Hello Jennifer, We sincerely apologize for your experience. We truly appreciate your honest feedback and want to make sure this issue is resolved. Could you please direct message us with your phone number so we can discuss? Thank you.
After paying my bill and recieving my glasses an additional billing followed. Your company checked with my insurance and came up with what I owed. I paid the amount we agreed upon. Please respect our agreement and quick sending notices for additional monies.
Business response:
Hello Judith, Thank you for bringing this to our attention. Can you please send us your phone number via private message,so a member of our team can get in touch? Thank you,
I am so done with MyEyeDr. I bought a pair of glasses that broke within a few months. I had insurance on the glasses, so I was sent another pair. The second pair broke right away as well. I will not use MyEyeDr for my glasses and contacts in the future.
Business response:
Hello Stephanie,Thank you for sharing your honest feedback and we sincerely apologize for your experience. You're our valued patient and we want to make sure this issue is resolved. Could you please direct message us with your phone number so we can discuss?
your Seaford DE location is horrible. I've been told twice now there is a problem with my 4 YEAR OLD DAUGHTERS glasses. You have already taken a deposit and I'm SERIOUSLY thinking this money has been spent on something else, which is why my daughter's glasses are delayed. 3rd AND LAST time I will deal with this company. Her prescription was also "kept on file" so I cant go somewhere else and get her glasses in a timely matter. My child has an eye condition that could cause her to lose vision in one of her eyes if not correct... read more
Everyone at the Macon, GA, office is courteous and professional. We love Dr. Simmons!
Business response:
Hello Maria,Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Frequently asked questions about MyEyeDr.
How is MyEyeDr. rated?
MyEyeDr. has a 3.8 star rating with 382 reviews.
When is MyEyeDr. open?
MyEyeDr. is closed now. It will open at 9:00 a.m.
Need help? Contact us.
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