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MyEyeDr.
- Laser Eye Surgery/Lasik
- Seminole, FL
About this business
MyEyeDr. is your trusted community doctor providing the best in vision health care and the best selection of eyewear. We welcome all insurances.
Location details
10785 102nd Ave N, Seminole, FL, 33778, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Initial visit was nice. Eye doctor was WONDERFUL. I wouldn't recommend this place to anyone! Worst service I have ever endured. Their warranty means nothing! Brand new pair of glasses less than a week old and their warranty will not cover it.
RecommendedI loved my glassed mad I lost them and they dont have the same 1s instock but ill be back for my new1s Monday
Business response:
Hello, Thank you for your awesome recommendation! We're so sorry to hear that we currently don't have your favorite frames in stock, and we truly understand the importance of cherishing that special pair which is sometimes irreplaceable! We look forward to seeing you soon!
Currently here for a follow up appointment to check the pressure in my eyes and the receptionist said “checking your contacts?” Uh no, I don’t even wear contacts. Not to mention how unprofessional the office staff is. I LOVE my doctor but the staff DOES NOT care about the patients.
Business response:
Hello Ashley, we certainly apologize for your most recent experience in our office. We understand the importance of having a well informed and friendly office staff. We'll be sure to address your concerns with our management team to improve our services. Thank you for taking the time to bring these matters to our attention. If there is anything further you would like to discuss, please do not hesitate to reach out to us directly at myeyedr.com/patientrelations. Warm regards.
The office I visited in Oak lawn IL used to be great when they were Eyeworld but ever since they became Myeyedr they’ve gone down hill. I had my exam, picked out glasses and paid my bill. I was told I could potentially owe another $63 at the time I pick up the glasses. No big deal, right? Wrong. I pick up the glasses and they tell me I owe something like another $160. When I questioned the employee as to why and mentioned what I’d been told she called over the employee who had told me $63 and asked if she could figure out wh... read more
Business response:
Hi Maggie, we sincerely apologize for the experience you've outlined to us. As our patient, your satisfaction is our highest priority and it is unsettling to learn that we did not uphold that standard. We truly aim to provide friendly, efficient service. We have forwarded your response to our upper management team to better improve our service. We would be honored to further address your concerns. At your convenience, please contact us at myeyedr.com/patientrelations. We hope to speak with you soon. Warm regards.
Very unprofessional employees in the office I visited. I liked the doc, but the ladies I worked with to order my contacts after my exam were rude. One of the employees said “Holy F***” in the course of my visit in response to a situation regarding my visit last year. The whole experience left a bad taste in my mouth and I will not be visiting there again.
Business response:
Hello Emily, our patient relations team would like to speak with you further about your experience. Can you please send your phone number via private message, so we can reach out?
I had an appointment at the Winston-Salem NC location on December 6 2019. I had a 3:00 pm appointment and was there for almost two hours. I did not want my eyes dilated so I paid a $39 fee to do another type of exam. I order glasses and I am tell waiting for them. I have never had to wait more than a week for glasses. The price they charge my insurance was ridiculous over $600, granted I got bifocals but still.
They never answer their phone. They are unhelpful and unorganized. Save your money and time, go elsewhere.
Business response:
Hello Caylee, thank you for taking my call today and allowing us the opportunity to better understand your frustrations, so that we may improve on our services moving forward. We truly understand the importance of assisting our patients in a timely manner, and we regret to hear we fell short in that regard. Again, if there is anything we can do to turn your experience around, please do not hesitate to contact us at myeyedr.com/patientrelations. Best regards.
Love it doctor treats me like family and the team that works their are very considerate and help me pick out the right frame every year
Business response:
Hi Kristen, MyEyeDr. Is very pleased to know that you receive such personalized and thorough care by our amazing staff and dedicated doctors. We hope to continue providing you with the optimal service you deserve. Thank you for choosing MyEyeDr. Have a wonderful day.
Customer service leaves something to be desired. Lazy distasteful beings who lack empathy and common human decency.
Business response:
Hello Christina, we sincerely apologize that your experience was not to the standard we strive to uphold. It’s important to us that you’re 100% satisfied and your expectations are met with each visit. We would like to speak with you further to address your concerns. Please contact us at your earliest convenience at myeyedr.com/patientrelations. We hope to hear from you soon. Warm regards.
Frequently asked questions about MyEyeDr.
How is MyEyeDr. rated?
MyEyeDr. has a 3.8 star rating with 382 reviews.
When is MyEyeDr. open?
MyEyeDr. is closed now. It will open at 9:00 a.m.
Need help? Contact us.
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