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My Green Fills
- Home Cleaning
- Traverse City, MI
About this business
Location details
345 West South Airport Road, Traverse City, MI, 49686, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
i received a sample box from this company that I did not ask for. I tried to call to find out why it was sent to me but I didn't get a response only to leave a voice message. There was no slip in the box. I am quite upset about this and want an explanation.
Business response:
Hi ******! This package that you received was a gift from a friend. You were not charged for the order and you have not been placed on any type of subscription. Your friend gave us a call and placed the order for you as a gift. We apologize for the confusion. We will send you an email to let you know the name of the person who sent it to you. Have an amazing day!
We love all the products and concept to refill instead or landfill. I pour water into the concentrated soap package to fill the container so I don't waste a drop. We have all the products and everyone I've recommended them to loves it also. I was so surprised to see negative reviews as we've had only great customer service. There is a lot of effort to sell more items when you check out but it's always a good discount and a way to try new things.
First (in May)I was misled about the "natural" ingredients when I could smell the chemicals outside my door when the first box was left there. Secondly, it was not very clear that I was signing up for recurring orders and charges. Then a second box arrived (in June) and I immediately took action, contacting the company and being told that I would be cancelled and refunded. Then a third box and charge arrived. Finally, when a fourth box arrived, I got heavier handed with them and was again promised that all but my initial cha... read more
Business response:
Hi*******! We are very sorry to hear of your poor experience. We have looked into your issue and we can confirm that your subscription was canceled on 7/28/20 and you were not sent any orders after 7/22/20. You were refunded for both your June and July orders. Your first request to unsubscribe on 7/23 made mention of being bothered by our marketing emails so it was assumed that you were making a request to have your email removed from receiving marketing emails. We deeply apologize for the confusion. Once we realized on 7/2... read more
If there was a zero star, I would choose that. I purchased The Large Home Essentials Bundle. I received my order quickly and used it right away. I had a set of sheets that had some fresh blood on them and proceeded to wash them following the directions including the laundry soap and enzyme powder. I let them soak for a few hours and when the load was finished. The stain was still there and they just didn't smell clean, Just a mixture of soap and dirty sheets. I re-washed with the soap and OxiBoost that was supplied as a free... read more
Business response:
Hi *****! First off, I am so sorry to hear that our products are not working for you and that you were not given a better solution from us! Sometimes, it is a trial and error process when trying to remove a stain. Blood can be a bit tricky. One of my favorite ways to treat hard stains is to make a paste with Enzyme Stain Remover and Laundry Wash. Once the paste is made, apply it to the stain and let it sit for 30 minutes to an hour. After that, rinse the paste off of the stain and follow with rubbing it with the Stain Sti... read more
Everything! This company not only offers the finest laundry products, which are totally eco friendly... this company loves their customers, and they employ people with handicaps that would be disqualified anywhere else. I can't say enough about this amazing company and their wonderful mission. Get great smelling clothes, and support, MyGreenFills.
This company couldn't care less about customer satisfaction! The representatives memorize responses and repeat them to you like they're robots. In addition, it is very difficult to post a review online. It seems as if they are in control of them. I have questions about the truth of the reviews as well as their claim about nontoxic ingredients. Their product has a very cheap, synthetic scent, like the kind that you would find in cheap, poorly made detergents on the Walmart shelf. I wish somebody would have time to investigate... read more
Frequently asked questions about My Green Fills
How is My Green Fills rated?
My Green Fills has a 3.2 star rating with 43 reviews.
When is My Green Fills open?
My Green Fills is open now. It will close at 6:00 p.m.
Need help? Contact us.
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