Muller's Woodfield Acura

shouvikd 

on DealerRater

13 years ago

Acura at Woodfield was fantastic. Just bought a 2010 TSX - Grant the internet manager was helpful, considerate and wanted to make sure that our requirement and needs came first. No issues taking the car out to a mechanic. Would recommend this dealership to all. 

marfel143 

on DealerRater

13 years ago

first went to palatine acura in palatine ill they kept giving us the runaround about our trade in and also percentage rate of new car. thought deal was made with acura in palatine but next day finance guy said we could not get rate or value for our trade in. my husband said to try mullers acura was hesitant at first and was just going to stick it out with palatine acura I AM SO GLAD I DID NOT STAY WITH PALATINE ACURA!!!! Finance guy was real shady and a con at palatine acura. So i called up Sebastian in Mullers acura set up ... read more

mrcarnut 

on DealerRater

13 years ago

Contacted Miles on 01-11-12 to discuss the purchase of a Contacted Miles on 01-11-12 to discuss the purchase of a 2012 Acura TSX. I explained to Miles that I had shaky credit (600'S) and that I wanted to trade in my current 2011 vehicle due to my wife having cancer and going thru chemotherapy as the vehicles seat was uncomfortable to her and hurting her legs when she got in and out of the car. MIles assured me there would be no problems getting financed so I went to the dealership. I have purchased several other vehicles fro... read more

merrion13 

on DealerRater

13 years ago

We just purchased a 2012 Acura TSX Sport Wagon from this dealership. Before even stepping foot in the dealer, I had contacted them through their website and received a very attractive quote from Sebastian. Had a few follow up questions for them, including a request for measurements of the cargo area, and Sebastian was always prompt in getting me answers After talking to other dealers, we decided that we would make the purchase from Muller's and I'm glad we did. Reserved the car over the phone with a small deposit, and Grant ... read more

Wang69 

on DealerRater

13 years ago

I had an enjoyable experience buying my new Acura through Muller's Woodfield Acura. There was never any pressure by the dealers to "close the deal". I was given a fair trade-in on my 10 year old Camry. When it came time to view their offer, I couldn't refuse because it was so generous. There was no room to haggle down, I would have insulted them to do so. I drove home that day with my new 2012 RDX and am very satisfied. I should have made the step up to a "luxury brand" years ago. 

thirdtime 

on DealerRater

13 years ago

We have dealt with this dealership since 1994 and have always been treated courteously. The salesman (John) remembers our names and greets us even if we are just in for service work. Our most recent purchase was our first contact with Myles and he clearly explained everything regarding the financing and the paperwork went smoothly. Service work on our previous auto was always done as promised and if a problem was discovered we were advised of it before we had to return to the dealership for the vehicle. 

Forester2009 

on DealerRater

14 years ago

I had been driving my previous car for the last 12 years until I was in an accident and forced to buy another car. So this was my first car buying experience in more than a decade. I did my thorough research, knew the make/model I wanted, and found a 2009 Used with really low mileage at a VERY fair price on Autotrader.com. I stopped at Muller's Woodfield Acura after work to take a test drive, but was not expecting to buy it that night. Grant was the type of salesperson I had hoped to deal with. He was knowledgeable, polite, ... read more

flee bailey 

on DealerRater

14 years ago

Went to this Dealership for ATF change. Asked the service advisor to have a mechanic take a quick test drive of my vehicle to see that the transmission was shifting normally before the fluid change. After asking a second time he (mike wajler)asked so what if the transmission has a problem after the fluid change what will you do? jokingly I said "call an attorney" and laughed about it. Now he doesn't know me or that I have never sued anyone in my life. So in comes a Master Tech and we go for a ride, come back and he gives Mik... read more

FayeHansen 

on DealerRater

14 years ago

Both Grant and Sebastian were knowledgeable and pleasant to deal with. Grant gave me confidence in purchasing my car because he provided honest and genuine advice and important information about the Acura RDX. Grant did not pressure me in any way and did not waste my time. He was truly focused on my car buying needs. The tutorial he provided on how to use the technology inside the car was easy to understand and was effective in my understanding how to use the features even days later.