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Muller Honda
- Car Dealers
- Highland Park, IL
About this business
As your local Honda dealer, we're pleased to extend the extraordinary level of service that you deserve when it comes to all things vehicle sales, finance, and service. Muller Honda is a family owned and operated dealership that has been serving the Highland Park, Illinois community since 1974, and we appreciate you for your support over the years. We are a trusted, haggle-free dealership that will personalize an auto plan to suit your requirements, so feel free to contact us today. We proudly serve the nearby Chicago and Ev... read more
Location details
550 Skokie Valley Road, Highland Park, IL, 60035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
As web site said, you do not need an appointment for a oil change and they would “get you in and out quickly. I drove 20 minutes, went to the express service and was told it would be at least 2 or 3 hours. I said unacceptable. The manager came out and said they had stopped that service and it was not in their web site. I found it and showed it to him. He thanked me and said he would correct the web site. So my visit accomplished them promising to fix their web site, me wasting an hour of my time, no offer to change the oil a... read more
Business response:
Hello! Your feedback is important to us here at Muller Honda Highland Park and I would appreciate the opportunity to speak with you to address the erroneous information on our website and your visit to our dealership that day. Please email me with your preferred contact information. Thank you, Jeff Harris General Manager (847) 831-4200 jeff@muller-honda.com
I called in advance to see if the vehicle was present and I was assured that the vehicle was present. When I got there it was not present and sold to another customer. I was going to settle for a Honda CRV EX-L because of the color option, however, I got the trim and color at another dealership (way closer to my house) that was guaranteed to come sooner. I informed the sales representative this and he was very rude trying to find every way to make me feel guilty in rescinding my interest in their honda. Totally unprofessiona... read more
Business response:
Hello, Thank you for taking the time to leave your feedback. We strive to provide our guests with the best customer service possible and would like to learn more about your experience. If you would like to share more details of your visit, please reach out to me. Best regards, Jeff Harris General Manager (847) 831-4200 jeff@muller-honda.com
Muller Honda was very transparent and straightforward about its pricing. After several disappointing and frustrating experiences with other car dealers that posted a price, but that wasn't really the price - I had almost given up. Mike, the salesperson gave me a total for "out the door". I drove down for the car and within 45 minutes was on the road with my certified used Honda. Very pleased with the car and with how they treated me.
Business response:
Hello Janet, thank you for choosing Muller Honda Highland Park to do business with. We are happy to know our Sales Team was able to provide you with great service.
Great experience, would definitely recommend. Make an appt before going and ensure you get the attention and time that you need. Inventory is limited, so be prepared.
Business response:
At Muller Honda Highland Park we are so grateful for this positive review and thank you for recommending us. Enjoy the rest of your day.
great customer service, tony vasa was very helpful and made the process so smooth! I am so pleased with my purchase.
Business response:
We thank you for sharing your great review for our team here at Muller Honda Highland Park. We strive to provide our customers with the best service possible. We appreciate and value your business. We are happy that you love your new vehicle.
Absolutely had a wonderful experience at Muller. I worked with Mike Kolar and purchased a dealer certified pre-owned Honda CR-V. The whole process was so easy. Mike made it stress-free. Love my Honda and would recommend anyone to consider a Honda and work with Muller.
Business response:
Thanks for the great feedback! Honesty, integrity and customer service are our top priorities. We're so glad to learn you had a great experience with Muller Honda Highland Park and we know the future will yield equally great results.
Tony Vassa and Muller Honda were a pleasure to work with. I highly recommend them.
Business response:
Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Muller Honda Highland Park.
Tony Vasa is outstanding! Great to work with and handled everything perfectly. Would gladly buy another car from Muller which is a great dealer.
Business response:
Thank you for the 5-stars and outstanding feedback, Mike. The team is glad your experience was perfect. We look forward to future visits. Safe travels on the road ahead.
Went to look at a used car that they had and i was told it was checked out by there mechanic just to find out that the alternator was bad and the brakes were not even working properly on the back an educated consumer is there worse customer buyers beware stereo typical used car salesman when approached by manager i was told that they would not sell me a car I only wanted it to be safe to drive and they didn’t want me there once I asked for it to be safe to drive
Business response:
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Frequently asked questions about Muller Honda
How is Muller Honda rated?
Muller Honda has a 4.7 star rating with 4,128 reviews.
When is Muller Honda open?
Muller Honda is closed now. It will open at 9:00 a.m.
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