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Mr. Appliance of East Texas

4.6

About this business

At Mr. Appliance we strive to deliver superior service to all of our customers by taking the extra steps to fully protect their home. Mr. Appliance is the smart choice because we charge by the job not by the hour. 

Location details

3412 S SW Loop 323 Ste B, Ste B, Tyler, TX, 75701, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6901 reviews
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Skyler Hefley's profile image
Skyler Hefley 
6 years ago

Has been a horrible experience... scheduled the in house technician and he quickly let me know that it was going to be a costly fix. $325 dollars to repair my washer... the $89 evaluation was waived and they needed half of the payment up front. I did pay. Now 3 weeks later I have not heard about parts, when they are planning to schedule the repair, I called a week ago and they said the person that handles that is no longer with them. I call now and no one answers. Worst experience ever. I’m sure they will read this and I wan... read more

Pamela Boyd Bombyk's profile image
Pamela Boyd Bombyk 
recommend  Recommended
6 years ago

They were on time at 8:30 in the morning, did a great job installing and demonstrating my new dishwasher including helpful hints. They went above and beyond putting tape & steel wool to keep out unwanted "visitors". Definitely a 5 star experience. 

Melissa Stineman's profile image
Melissa Stineman 
6 years ago

My dryer had stopped working and I contacted Me Appliance on Tuesday to schedule a repair. it was scheduled for Thursday between 8-12. At 1 I still hadn't heard from anyone. I got online to look at reviews(which I should have done from the start) and this is business as usual. They also don't tell you about the $89.95 trip fee they charge for just coming out to look. 

Marsha Moler's profile image
Marsha Moler 
recommend  Recommended
6 years ago

These guys are an efficient team who are knowledgeable, on time and leave with a perfect clean-up They installed 2 appliances for me and it couldn't have gone any better. 

Angela Tenpenny's profile image
Angela Tenpenny 
6 years ago

Installed my dishwasher bought from Best Buy! Doesn't work and they won't even call me back!! Avoid Best Buy's free installation if these guys hook up!! No wonder they didn't start a cycle while I was watching!! I will go ahead and PAY my own appliance people to come and fix the problem!! 

Tiffany Gardner's profile image
Tiffany Gardner 
7 years ago

Save yourself the headache of getting the run around and call anyone else. Just not Mr. Appliance. Here's a list of other appliance repair companies you may want to call.... Sears 903-215-8306 Raney appliance repair 903-597-6806 Dales Appliance Repair 903-330-9590 Our dishwasher and ice maker both quit working. So we called our home warranty company and they scheduled us an appointment with Mr. Appliance. On July 18th Mr. Appliance came out and diagnosed the appliances and stated they would have to order parts and that it us... read more

Jillian Anderson-Harrod's profile image
Jillian Anderson-Harrod 
7 years ago
Tami Webb's profile image
Tami Webb 
7 years ago

Never been so disappointed in a service company! They had our microwave for 5 weeks, we picked it up and it worked for one week. Now has smoke coming out at the seams. Been trying since yesterday at 8:09 a.m. to have the manager or owner return my call with no avail. Ridiculousness at its finest! Please use extreme caution if you use this company. I will not be recommending them to anyone! 

Liz Martin Reeves's profile image
Liz Martin Reeves 
7 years ago

Mr. Appliance has taken care of my appliances on several occasions! Each time, they were fast, efficient and friendly. They showed up when they said they would, got to work & fixed the problems without any trouble. And the price is reasonable, too! All in all, a great experience! And we recommend them every time we hear of others needing service. Thank you, Mr. Appliance! 

Frequently asked questions about Mr. Appliance of East Texas

How is Mr. Appliance of East Texas rated?

Mr. Appliance of East Texas has a 4.6 star rating with 901 reviews. 

When is Mr. Appliance of East Texas open?

Mr. Appliance of East Texas is closed now. It will open at 9:00 a.m. 

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