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MPP Co Inc
- Insurance
- Merriam, KS
About this business
Service Contract Administration on cars, trucks, RV's, boats and powersports as well as Paintless Dent Repair, Paint Protection, Interior Protection, and Wheel and Tire Hazard Protection.
Location details
8500 Shawnee Mission Pkwy, Merriam, KS, 66202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
**** was very helpful with solving my problem. I request how to make a claim. The invoice requested was sent from a Dealership in ********** (*** ******** The response time was within days of the first knowledge of my claim. Excellent service. Thank you.
When this contract was sold to me I was told everything is covered. Now Im told its only oil change and tire rotation. $5k for what? Considering cancellation.
Business response:
Hello Buzz, we always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren't providing them with the absolute best in customer service. We'd love to discuss your concerns and see what we can do to make this right for you. At your earliest convenience, please reach out to ********************* at ******************************** to discuss this further.
Painless coverage and was there when it was needed! Defiantly recommend if you buy a used car or truck!
Called to submit claim for reimbursement spoke with ******. Was given email to send copies of receipt and invoice. Called weeks later several times spoke with ***** who suggested that I send copies in a PDF which I resubmitted to ****** email.****** was not in each time I called.I also requested update on status of reimbursement requested. I still have not received any info on claim.
Business response:
Hello *******, we always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren't providing them with the absolute best in customer service. In reviewing our records, we do show that your claim was processed and sent to your address of record on March 24, 2022. We hope that satisfies your concerns. If you should have any additional questions, please reach out to ********************* at ******************************** to discuss th... read more
Found a big nail on the inner edge of my tire, went to nearby dealer and inside of 1.5 hrs, I was able to get a tire replaced and at zero cost, came in very handy. Excellent service and the plan made it easy to get in and out.
No problem having my vehicle fixed ?? an awesome Dealership ********** Chevrolet and warranty service
Platinum warranty with MPP was the best investment that you can take for your vehicle they answered the phone immediately and took care of the problem thank you
Took my car in twice for warranty claim and they did not fix either time. Multiple stories about why they didnt fix. And now having to pay another garage to fix warranty issue.
Business response:
Hello ********************, we regret to hear about your dissatisfaction reported through the Better Business Bureau regarding recent "warranty" claims. In researching our records, we do see multiple vehicles covered under plans with our company. However, other than a maintenance claim back in December, we do not find any claims or contact regarding anything else. Could it be possible that you are referring to claims under your factory warranty or the inability of the repair facility to locate and correct your problem? Pleas... read more
Mpp is great. Replaced my tire, paid for everything and got me in my way. Great company. Best protection
Frequently asked questions about MPP Co Inc
How is MPP Co Inc rated?
MPP Co Inc has a 4.5 star rating with 3,279 reviews.
When is MPP Co Inc open?
MPP Co Inc is closed now. It will open at 8:00 a.m.
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