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Service Contract Administration on cars, trucks, RV's, boats and powersports as well as Paintless Dent Repair, Paint Protection, Interior Protection, and Wheel and Tire Hazard Protection.
8500 Shawnee Mission Pkwy, Merriam, KS, 66202, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 3:00 p.m. | |
Sun | Closed |
I purchased the MPP warranty through Seminole Toyata when I bought out my lease in October 2022. I canceled with MPP in April 2023. My refund was less than I thought it should be so I went to the dealer and found out they had wrote me up with the wrong mileage when I bought the warranty. I have all the proof but I MPP is giving me the runaround and will not refund the rest of my money. This has been going on for months. I am getting so frustrated. The supervisor told me today that the dealer said the original mileage was cor... read more
This extra insurance really *****. They do not cover what is needed. And thats because I purchased the platinum package. And dont even cover what should be covered. Not cool. Not a good back up company. Completely ridiculous purchase.
I needed a repair, on a differential on my Jeep wrangler. I was away from home and needed the repair done quickly. MPP has decided they will not cover due to not having the prior authorization. MPP warranty is not worth the paper it is printed on.
They wont replace the *** PTU on **** Edge. It has a leak so they say not broke and replace a gasket. **** recommends replace because it has ***** miles.I didn't read the fine print,if it is leaking, that is not failing and they will not pay. If anything has a gasket they say replace gasket not unit! Better look at fine print or different company.
I cancelled my warranty on my RV in less than a year. They represent that they give you a pro-rated refund. They sent me two refund checks one cleared the other bounced. I talked to their customer service as well as ************** head of finance and provided copies of the returned deposit checks that had been issued by their Bank ***** Fargo. I even gave them the name of my banker and reference # who talked to ***** and confirmed they had not released the money. I sent at least 3 follow-up emails and even copied who I belie... read more
Business response:
************** contacted our office on December 21, 2022 requesting the cancelation on the vehicle service agreement and ***************** agreement purchased on his RV. Those refunds were calculated on a pro-rata basis. Because ************** had purchased two separate products, the refund checks were separate for each product and sent to ************** on December 23, 2022. One check ************** deposited at his bank and the other he deposited by mobile deposit through a mobile phone app. Both checks cleared our bank on... read more
Because of a negative and a verbally abusive and demeaning conversation with *****************************, I was told my service contract with its dealership was voided. Immediately, l contacted MPP to cancel my paid contract with *********** because of their refusal to provide me with service. Instead of cancelling my service contract, the MPP customer service representative explained my dilemma to a high ranking company official who asked if l were interested in transferring my contract to another local ****** dealership ... read more
I left a review on 03/06 regarding cancellation not being backdated. MPP was kind to consider my request and backdate my cancellation to 1/11/2023 the original date that I requested cancellation. I appreciate the consideration and attention from MPP.
Bought the platinum package. The dealer stressed it covered everything. My a/c condenser went out. The policy specifically says it covers this part but mpp says a rock caused the damage so they won't cover it. Even the tech at the dealer said he doesn't know what caused it. Biggest scam around!!
Got stuck with these scam artists by my ****** Dealer's finance **** who told me I had to have GAP insurance to get financed. I was also told if I sold or traded the car in, i would get money back. Well good luck with that! 10 emails back and forth w MPP and sending them every document they asked for to then be told i would be sent a link, which never came, to upload same documents already sent. Doubtful i will ever see a dime
MPP Co Inc has a 4.5 star rating with 3,279 reviews.
MPP Co Inc is closed now. It will open tomorrow at 8:00 a.m.
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