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MPP Co Inc
- Insurance
- Merriam, KS
About this business
Service Contract Administration on cars, trucks, RV's, boats and powersports as well as Paintless Dent Repair, Paint Protection, Interior Protection, and Wheel and Tire Hazard Protection.
Location details
8500 Shawnee Mission Pkwy, Merriam, KS, 66202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
They were so easy to deal with. My mechanic said the same thing. They were very professional. Very happy with the way our claim was handled.
Sorry to hear all but experiences, however, I couldn’t be happier. So far I have gotten what I was promised, specifically on my tires as much as i drive.. all have been replaced without many questions, at Vandagrif Toyota in Arlington Tx. And I’m expecting the same service if I ever need to use the GAP insurance portion. Keep up the good work. One theory I learn is ask to speak with the right person, who’s knowledge enough about what service covers, not the receptionist.!!
Excellent customer service! Professional, knowledgeable, and friendly. Eric has excellent customer service skills that keeps me coming back!
My claim was honored, and it really saved me! Thanks so much!
No claim was honored. When requested refund, I was denied. It was confirmed that atleast half amount will be refunded . It’s a complete waste of money. Made many requests on phone but no claim was honored or money refunded. Very bad experience
DO NOT GET GAP FROM MPP!!!! They refused to pay the full remaining balance after the insurance paid off their part because my vehicle was not “Dealer/Retail condition”. When I asked them what that means they told me because the interior wasn’t waxed and vacuumed they would not pay the full amount. My truck was in perfect condition, no scratches, no dents, no stains on interior. I got GAP to avoid having to pay if I got in an accident, AS THE DEALERSHIP TOLD ME GAP WOULD COVER EVERYTHING INSURANCE DOES NOT. That was clearly a... read more
Worse company and even worst customer service. I called on 11/3/23 to cancel a gap insurance and it usually takes 24-48 hours to do so I just called 11/08 to make sure it was right and the rude woman that answered (unfortunately i didnt get her name) just said it hasnt been done and hung up the phone. If i could give them 0 stars I would
Just completed a gap claim through MPP, and when I review my loan, I still had a balance. Funny because I was always explained that GAP paid off the remaining balance. When I call to ask why it wasn’t all paid off, they mentioned they had “exclusions” and one of them being they do NOT pay off any principal balance… oh is that right? So I get hit by someone running a red light? Im out a car, still stuck with the car payment while MPP decides to take their sweet time processing the claim, just to be left with ONE more payment.... read more
Business response:
Hello Ms. V******. We have read your review and believe there must be some misunderstanding. While all contracts have terms and conditions that include exclusions, we are puzzled by that you say you were told we do not payoff any principal balance. The principal balance is the starting factor in determining any GAP Debt Waiver amount to be waived. However, we were unable to locate any GAP Debt Waiver claim or Addendum under the name Alleen V******. If you were to provide additional information such as the name on the GAP Deb... read more
Frustrated that MPP warranty denied my claim (Silver Coverage) The adjuster justified that the component wasn't covered because it wasn't part of the engine. The dealership recommended service:Cylinder Head - Valve - Lifter / Lash Adjuster The Valve Lifter / Lash Adjuster allows for slight changes in the opening and closing of valves. In time these components begin to wear down, and adjusting them brings them back to the recommended specifications.Correct me if I'm wrong, isn't the cylinder head valve lifter part of the engi... read more
Frequently asked questions about MPP Co Inc
How is MPP Co Inc rated?
MPP Co Inc has a 4.5 star rating with 3,279 reviews.
When is MPP Co Inc open?
MPP Co Inc is closed now. It will open tomorrow at 8:00 a.m.
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