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Mountain Ranch
- Apartments
- Austin, TX
About this business
Location details
2425 E Riverside Dr, Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Verified Renter The front desk lady’s are so sweet and helpful. I had a great experience overall in getting the apartment extremely fast, quick response to any maintenance needs or questions.
Business response:
Brittany, the ladies on our team will be thrilled to know how happy you were with their service. We are so glad that you are enjoying your experience here and that your needs and questions are resolved promptly. Thank you for taking the time to share your thoughts!
Verified Renter Muy buenos me gusta ya que es una zona bien tranquila y lo mejor de todo que aquí cuidan la comunidad de los apartamentos . Es muy limpio y eso hace que se vea muy agradable vivir aquí
Business response:
Yeny, ¡Es maravilloso saber lo satisfecho que está con nuestro ambiente y mantenimiento! Tenga en cuenta que siempre estamos dispuestos a hacer un esfuerzo adicional por nuestros residentes. Muchas gracias.
Verified Renter Excelente experiencia una comunidad muy tranquila y limpia, y muy ordenada alo que se refiere a sus estacionamientos, y alo que se refiere a los apartamentos existentes dicenos, y muy cómodos
Business response:
¡Es un placer saber que se ha beneficiado de nuestro ambiente pacífico y apreciado los sistemas configurados para nuestra comunidad! Nos alegra saber que nuestro estacionamiento ha sido favorable y que haya tenido una grata experiencia en su hogar.
Verified Renter This is the worst place I have ever lived. The front desk staff and maintenance trash. The apartments have roaches, bed bugs, and homeless people all around. In 6 months of me being here they've changed owners. Groups of men be out drinking and partying late with music up. Never fixed a water issue I have in my dishwasher, loose toilet that feels like it's going to sink in at any moment. They switched portals to pay rent and I complained about any issue with a low balance in my portal, on the 3rd of the month... read more
Business response:
Munkhgerel, thank you for making us aware of your concerns with our upkeep, atmosphere, and management. We consider it a top priority to provide exceptional service at all times, so we regret that you feel less than satisfied with your experiences in our community. Rest assured that we plan to thoroughly reevaluate our performance so we may determine whether any changes need to be made to our policies and procedures. At your earliest convenience, please email us at ovationmgr@tamresidential.com.
Verified Renter Soy Isaías me encantó, los apartamentos tiene una buena vista . Sobre todo su jente que trabaja nos atendieron muy bien y explican con detalle .
DO NOT MOVE HERE! There have been problems since day one when we moved in. To start the apartment was not ready for our move in time. The people in the office gave us our keys and said to just come back later. When we came back later the apartment still was not ready, but we noticed the door was open and there were people working inside. When we spoke with the people inside, they had no idea that we were moving in that day. No one from management communicated with them and by that time the office was already closed. This was... read more
Horrible Horrible management and maintenance. Entire place is infested with roaches. They use false advertising. Our unit wasn’t ready upon move in date. They broke our lease and put us in a dirty unit with a moldy washer and defective dryer. Our AC hasn’t worked properly in two months. They’ve yet to fix. Hundreds of dollars paid to towing company because they failed to mention any of their policies. Don’t live here if you can afford it. They are understaffed with the staff’s focus on new tenants’ money & how they can get m... read more
Awful, don’t move here Huge mistake moving here. NO MAIL (go wait an hour at USPS anytime you need mail). NO POOL. There’s BUGS. You can’t get packages, they keep locking the gate and not letting in Amazon/FedEx. Made up fees. Awful.
Do Not Move Here Have lived here since these apartments were called Mountain Ranch. Nothing has changed except “new management” and slapping some paint on the outside of each building. The back gate has never been repaired. There was a leak towards the back of the property that literally caused a mini waterfall to form because it took them a few weeks to get it fixed, which by the way is still not safe (they just threw some wood on top of the hole they made). Also don’t expect to sleep well since there is always people loite... read more
Frequently asked questions about Mountain Ranch
How is Mountain Ranch rated?
Mountain Ranch has a 3.6 star rating with 362 reviews.
When is Mountain Ranch open?
Mountain Ranch is closed now. It will open at 8:30 a.m.
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