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Morton Plant North Bay Hospital- Emergency Center
- New Port Richey, FL
About this business
Location details
6600 Madison St, New Port Richey, FL, 34652, United States
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RecommendedFirst time at this location and I was impressed. The cleanliness, efficiency, staff, doctors and nurses all were caring and professional.
RecommendedThey treat you as family
RecommendedTodd in the er is always on top of things and always trying to make someone's day a little brighter . Thank you Todd for always making a not so great situation into an easier time while taking care of my family YOU ARE THE BEST !!!
Business response:
Hi Amy - We are happy to hear that you were provided exceptional care at Bartow Regional Medical Center! We will be sure to let the team know how much you appreciate it! Thank you, Vince (81987)
My elderly father was left in his bed without help and was made fun of because he could not hold his bladder. No shower in 3 days and made to wear urine stained clothing home instead of allowing clean clothes. Due to covid no family allowed to visit and the nurses on the night shift completely mistreated him. I will be taking this higher as I am disgusted with the treatment he received
Business response:
Hi Marie. Thank you for bringing this to our attention and we will share your feedback with our leadership team. This valuable insight helps us to identify areas of opportunity to enhance the experience for all our patients and visitors at South Florida Baptist Hospital. Feedback like yours aids us in delivering top quality, compassionate care every time. If you would like to be contacted in order to share more details, please click on this link to fill out a form that will be routed to our customer experience team: https://... read more
RecommendedI had an unexpected surgery. It was emotional for my husband and I and something we had not expected and came with only 2 days planning. With COVID in the picture and feeling very alone because family could not be inside the hospital at all.The staff was amazing. Kind! Compassionate! Gentle and patient hands. Everyone of them. I have had surgeries other places....but this was the best experience for the worst of times. i will only go back to Morton Plant from now on. not to mention the facility was SO clean. I was extremely ... read more
Business response:
Hi Katie - We are happy to hear that you were provided exceptional care at Morton Plant Hospital! We will be sure to let the team know how much you appreciate it! Thank you, Vince (77671)
My mother had a knee replacement July 9 2020 which included an overnight stay. She fell July 11 2020 in the early morning and broke her wrist and was transported back to Morton Plant. Not one nurse or case manager bothered to call any family members during her 3 day stay. I called daily for her progress. I found out my mother was being discharged from my mother at 4:30 pm telling me to pick her up at 5. No one called myself nor my father to advise us that she would be discharged. Again she now had a new knee and a broken wri... read more
Business response:
Hi Marsha - We are sorry to hear about your Mother's experience at Morton Plant Hospital and we would like the opportunity to discuss your concerns. If you would please click on this link to fill out our feedback form, our customer experience team will contact you to learn more: https://baycare.org/contact-us/customer-feedback-form. Thank you, Vince (77731)
RecommendedDefinitely 5 stars! Nurse Tara in L&D provided exceptional care!
RecommendedThe staff throughout our St J Main Children's hospital experience exceeded our expectations and made a hard day of pediatric surgery feel safe. The check in went smoothly. All of the Pre-op team- nurse Heidi, PCT Ms Savvy, the anesthesiologist, CRNA + Student, were fantastic and on point. They made my nervous 5yo (and his very anxious mom!) feel safe and comfortable. The OR nurses were great and I knew everything would be ok, as they took him back to surgery. Dr Mitchell was great about explaining and updating me afterwards.... read more
Dr Totah was the worst neurologist I’ve even had. He scared me with talking about a possible brain stem stroke and then didn’t get an mri for over 24 hours. I’ve never been treated so poorly in my life. He also stated my brain tumor is gone because your radiology team failed to mention it in their report. He is grossly mistaken and should be reprimanded for his statement. I requested a transfer to TGH to my brain surgery team and was refused. I am following up now but will NEVER go to Morton plant again , even if my life dep... read more
Business response:
Hi Kelly. Thank you for bringing this to our attention and we will share your feedback with our leadership team. This valuable insight helps us to identify areas of opportunity to enhance the experience for all our patients and visitors at Morton Plant Hospital. Feedback like yours aids us in delivering top quality, compassionate care every time. If you would like to be contacted in order to share more details, please click on this link to fill out a form that will be routed to our customer experience team: https://baycare.o... read more
Frequently asked questions about Morton Plant North Bay Hospital- Emergency Center
How is Morton Plant North Bay Hospital- Emergency Center rated?
Morton Plant North Bay Hospital- Emergency Center has a 3.5 star rating with 518 reviews.
When is Morton Plant North Bay Hospital- Emergency Center open?
Morton Plant North Bay Hospital- Emergency Center is open now. It is open 24/7.
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