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Montessa at Whitney Ranch
- Apartments
- Rocklin, CA
About this business
Montessa at Whitney Ranch Apartments has everything you need in prestigious Rocklin, California. Our community of luxury apartments in Whitney Ranch provides a living experience unparalleled in Rocklin. Settle into a one-, two-, or three-bedroom apartment home and discover stylish luxury finishes and access to resort-style amenities to accent your current lifestyle. With convenient access to top-rated schools, exceptional restaurants, and fine shopping, our prime location is perfect for singles and families alike. Make your ... read more
Location details
1150 Whitney Ranch Pkwy, Rocklin, CA, 95765, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Boardwalk Med Center is a deceptively attractive apartment community. New apartment hunters are greeted by beautiful landscaping, and a newly redecorated leasing office. However, renter beware! Behind the politeness of the leasing staff is an agenda of pure corporate greed. Many other Texas apartments only require 30 days notice before a renter moves on to a new house or apartment. However, Boardwalk Med Center requires the renter to pay nearly 3 months worth of rent to break the lease!! So this does not allow for the renter... read more
They will try to their best to extort money from you after move out. They won't send you a paper bill, just emails with out all the information needed to create an account. They will however send you threatening emails saying they are sending you to collections. I stopped using the email address the complex used to contact me on. Also, the address on the bill is not the correct city or zipcode for the apartment complex address. No I will not be paying the move out fee until I get a paper bill with the correct address of the ... read more
Business response:
Hello ********, Sorry to hear about your experience. The payment reminder email usually has all the information you need to create account on the resident portal and breakdown of all charges, move-out statements , pictures , invoices and any other applicable document can be viewed on the resident portal. We typically hold accounts for up to 90 days before they get picked up by various collections agencies. If you would like to speak to a representative about your account, please email *************************Thank you very ... read more
This review is for Broadstone Skyline run by Alliance Residential Management. Gunshot through my window and wouldn't let me out of my lease without suffering big financial consequences. I got shot at and lost something to the tune of $4000+ to break my lease. The community management as well as the corporate upper management are soulless, heartless robots that hide behind the protection of the lease agreement and Texas Fair Housing Laws to squeeze you out of all the money you can give instead of being reasonable human beings... read more
When I moved out of Creekview Apartments in Midvale, UT, the apartment was thoroughly cleaned. I left owing no rent, but they were keeping my security deposit for months. I finally received a partial refund of the deposit with no reason why it was not returned in full. The Alliance Residential Company should not have retained any of my security deposit without giving me any notice of deductions. Was it a fraud or just unfair business practices or miscommunication, I still don't know. If possible, avoid this company.
Business response:
Hello *******, Sorry to hear about your experience. Other than your final utilities - trash ,water, service fee ( Bear in mind, utilities are usually back-billed, that is why you do not immediately pay utilities when you first move in) , the only other charges were normal cleaning for $ 45 and general house cleaning $65. These are all explained on your move out statement, which you can review any time on the resident portal. If you would like the move-out statement to be resent to you ,please contact ************************... read more
I moved out of Waterford Lonetree apartment 51212 on Nov 1. The house was cleaned and it was in good shape. I received a letter today to pay $1087. I called the phone number given in my email and it says that number does not exist. I went to the leasing office and asked how did they arrive at this number? Can you please give me some detail about charging so much for leaving the apartment? The manager said she has no idea about this and customer care from Arizona can answer my question. This is complete nonsense and full of l... read more
Business response:
Hello ********, So, sorry to hear about your experience. If this has not been resolved ,please know that to be able to view the documents online (Summary of charges, move-out statement, pictures, invoices, etc ) ,you have to click on "Pay now" and then you will see the option to view documents. Clicking pay now does not mean you are going to immediately pay, but it also leads you to viewing your move-out statement and other documents. You can also email ************************* and a representative will contact you and go o... read more
This company is very frustrating. The lease clearly requires all vehicles to be registered and have current license plates, which is obviously intended to prevent residents from using the complex as a storage unit for multiple vehicles, and yet that is exactly what has gone on for 6 months. One of the residents works for a car dealership and regularly parks 3, 4, or 5 vehicles in the overflow parking with dealer plates or no plates at all. Moreover, some of these vehicles are parked for 2-3 weeks at a time without moving. Th... read more
Business response:
Hello ******Thank you for sharing your concern and experience. In general, parking is not an issue in this community as every resident has a garage that comes with their home. In addition, all residents get one guest pass and a parking pass for each resident living in the home. This does not mean the "car dealer" issue is being ignored. Local management is aware and have spoken to the resident.
rusted microwave and dirty carpet. Over charging after I moved out. charged me 100 for 'carpet' cleaning - I moved in carpet was very dirty. I cleaned it myself. Left it very clean upon move out. a $100 was taken from my deposit. rusts inside of microwave - was told a new one is on 'back order' never received it.
As a management company they are doing little in regards to ensuring that the people who are at the properties are actually qualified to work there. If you come across their Bristol Heights property in Austin, Texas do yourself a favor and run. Not only will you face a lack of parking however, the staff themselves will be horrendous. it has gone as far as staff members showing up to my door and harassing and antagonizing me. While the staffs attitude has been brought to the attention of the property manager. Nothing was done... read more
Business response:
This resident parked in another resident's reserved spot and the resident whose spot was taken called a tow company to come out and tow the car.One of our employees knowing that a tow company had been called, went to the Ms Watson's apartment out of courtesy and politely requested that she moves her car from the reserved spot. Ms Watson was not happy about the employee going to her apartment.The intention of the employee was to simply help Ms Watson so that if the tow company showed up,the employee would tell them that the i... read more
This is a horrible company with a culture of treating residents as if you are beneath them. They discriminate and they allow the management teams at their properties to look down on residents as if they are doing you favor to allow you to live at their property. Their properties by the way are The Lofts Perimeter Center, The Heights Perimeter Center and The Drexel. If you are in Atlanta don’t live at any of those places.
Business response:
Hello, Sorry to hear about your experience. We have not found anyone in our system, matching your name, however if you have lived or still live in any of our communities, please contact our resident care department at , residentcare@allresco.com and our customer care representatives would be more than happy to follow up and address your concerns. Make sure to include your last name, community name and apartment home number.Thank you very much.
Frequently asked questions about Montessa at Whitney Ranch
How is Montessa at Whitney Ranch rated?
Montessa at Whitney Ranch has a 2.9 star rating with 271 reviews.
When is Montessa at Whitney Ranch open?
Montessa at Whitney Ranch is open now. It will close at 6:00 p.m.
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