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MobileHelp

4.6

About this business

MobileHelp is America's leading provider of medical alert systems or M-PERS (Mobile-Personal Emergency Response System) technology. Based in Boca Raton, Florida, MobileHelp services clients in all 50 states. MobileHelp develops and distributes market leading products such as DUO, the first fully integrated medical alert system with GSM/GPS technology, SOLO, an innovative alert solution for people without home telephone lines and Classic Help, a traditional Medical Alert System. MobileHelp is an FDA registered company. 

Location details

3701 FAU Boulevard #300, Ste 300, Boca Raton, FL, 33431, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6922 reviews
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Sharon G's profile image
Sharon G 
7 months ago

Working with ******* at Mobile Help was so easy. I'm looking forward to receiving the device. I fell a couple of days ago and am having a hard time getting around because of badly bruised ankle. 

Hedi Ann S's profile image
Hedi Ann S 
7 months ago

The MobileHelp buying experience was the best I've ever encountered. The representative was extraordinarily knowledgeable about their products and services and explained everything in great detail. He made the process seamless and easy and assured me of help every step of the way. So glad I called and ordered the mobile alert system. Best decision ever. 

Linda D's profile image
Linda D 
7 months ago

They were very helpful, patient and easy to understand. They were not pushy like some other businesses. And I did not feel rushed. 

Christina M's profile image
Christina M 
7 months ago

Stacey us wonderful. I felt heard and she addressed all my questions. I knew right after our first conversation that we were going to use your services. Thank you !!! 

Patti G's profile image
Patti G 
7 months ago

Best customer service I have had in many years from anyone. Professional, so very helpful, answered all my questions, no pressure, explained everything thoroughly, just great overall.I havent received my system yet, but when I do, Ill be back to leave another review or to update this one. 

Rae Ann L's profile image
Rae Ann L 
7 months ago

Had a good experience with the sales rep, Rick, but he spelled a name wrong and when I called back to get it changed I was on hold for 10 minutes. Rick was not available but the gentleman that answered was able to change the spelling of the name but I had to be transferred to customer service for them to send another email with the e-signature and have been on hold for another 20 minutes. Not cool! 

Forrest L's profile image
Forrest L 
7 months ago

****** was friendly, knowledgeable, and professional. I'm hoping your company's continued service is as good. 

Dale C's profile image
Dale C 
7 months ago

The order went very well. Great customer service. Very compassionate and understanding. 

Cono C's profile image
Cono C 
7 months ago

I was extremely satisfied with the sign up procedure. ******* safety consultant was knowledgeable quite friendly and professional. I have not received my unit as of yet so this review is for the transaction only. 

Frequently asked questions about MobileHelp

How is MobileHelp rated?

MobileHelp has a 4.6 star rating with 922 reviews. 

When is MobileHelp open?

MobileHelp is closed now. It will open tomorrow at 9:00 a.m. 

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