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MobileHelp

4.6

About this business

MobileHelp is America's leading provider of medical alert systems or M-PERS (Mobile-Personal Emergency Response System) technology. Based in Boca Raton, Florida, MobileHelp services clients in all 50 states. MobileHelp develops and distributes market leading products such as DUO, the first fully integrated medical alert system with GSM/GPS technology, SOLO, an innovative alert solution for people without home telephone lines and Classic Help, a traditional Medical Alert System. MobileHelp is an FDA registered company. 

Location details

3701 FAU Boulevard #300, Ste 300, Boca Raton, FL, 33431, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6923 reviews
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Gabriela M's profile image
Gabriela M 
a year ago

They are the best! Not pushy, no fancy gimmicks, just general patience and understanding. They (********) made it a point to carefully answer all my concerns and questions, and she showed compassion for my elderly parents. I felt so satisfied with everything I heard/learned that I purchased a plan (affordable) for both of my parents. The 13-month rate was fantastic. I highly recommend them over the other medical alert system companies. 

glenda s's profile image
glenda s 
a year ago

***** was fantastic! She really listen to my questions and gave clear precise answers. I felt she was really addressing MY needs nor just trying to sell me something. A customer service professional!! 

Jean M's profile image
Jean M 
a year ago

***** was awesome. Answered all of our questions, made the whole process smooth. Besides, he's Irish. 

Linds B's profile image
Linds B 
a year ago

******* was my representative and was a pleasure to talk to. He explained about all the alert systems for my needs and I settled on the one that fits best. Thank you for all your help. ***** 

Steve A's profile image
Steve A 
a year ago

Your agent, *************************, was most helpful and detailed in his explanations of your system and financial agreement information. ******* reviewed all options and made appropriate recommendations to insure a custom fit specifically for my dad. He set up a three way call with my father so the three of us could go over the details together. The process was efficient and only took about 15 minutes to complete including questions we had. We would highly recommend MobileHelp to others interested in your services. Thank... read more

Susan B's profile image
Susan B 
a year ago

Very helpful, answered all the questions that I had. Didnt pressure sale. 

Beth H's profile image
Beth H 
a year ago

It was wonderful talking to a person who new the item we were purchasing. Went it to great detail about the features the unit had. Highly recommend the company 

George C's profile image
George C 
a year ago

J.B. Jonathan at customer service was very professional., and helped me a great deal. starting my account. I am waiting for the equipment I am sure it will be wonderful........ 

Judith D's profile image
Judith D 
a year ago

Everything explained, easy to understand, no pressure. I took a few days to think about what was right for my needs. I have a good feeling about product and I am looking forward to using it. 

Frequently asked questions about MobileHelp

How is MobileHelp rated?

MobileHelp has a 4.6 star rating with 923 reviews. 

When is MobileHelp open?

MobileHelp is closed now. It will open on Monday at 9:00 a.m. 

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