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MobileHelp
- Home Medical Equipment Provider
- Boca Raton, FL
About this business
MobileHelp is America's leading provider of medical alert systems or M-PERS (Mobile-Personal Emergency Response System) technology. Based in Boca Raton, Florida, MobileHelp services clients in all 50 states. MobileHelp develops and distributes market leading products such as DUO, the first fully integrated medical alert system with GSM/GPS technology, SOLO, an innovative alert solution for people without home telephone lines and Classic Help, a traditional Medical Alert System. MobileHelp is an FDA registered company.
Location details
3701 FAU Boulevard #300, Ste 300, Boca Raton, FL, 33431, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I canceled the service on February 28, 2024 and returned the equipment on March 7, 2024. They charged my card again for an annual payment on November 21, 2024. I called them and told them I canceled the service and returned the equipment. They said they hadn't received it. I provided them with tracking information of the return. Then they told me I needed to sign a cease and desist letter, which I did on December 30, 2024. They only gave me a credit back to the time that I signed the cease and desist letter. I called them ag... read more
I returned equipment 11/4 they received it 11/7/24 still billed me on 11/16.I called to dispute the charges they said they had not received equipment by 16th. Gave them tracking number she verified it was there 11/7 but not logged in & still would not issue credit.They called me in October to say my equipment had not been on in several months did want to cancel, I said yes they gave me a RA#. Then continue to charge my credit card.
***** was very helpful in setting up my MobileHelp account. He explained and answered all my questions. Would definitely recommend MobileHelp.
Very easy every thing explain fully. The price was discussed completely. I felt confident this program was for me.
****** with Mobile Health was very helpful in getting started with a medical alert system.
Signing up for MobileHelp was a breeze! It took me only a few minutes, and I'm looking forward to setting up everything when my shipment arrives.
****** ****** was a huge help and very friendly. I look forward to getting my equipment and begin using it. Give this guy a raise!!
***** was very helpful, I asked direct questions and was impressed with quick responses.Left call totally satisfied.
********, was great to work with she explained everything to my satisfaction and myself and my husband who will be wearing the product are anxiously awaiting our system.
Frequently asked questions about MobileHelp
How is MobileHelp rated?
MobileHelp has a 4.6 star rating with 922 reviews.
When is MobileHelp open?
MobileHelp is closed now. It will open tomorrow at 9:00 a.m.
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