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Mission Viejo Mall

3.1

About this business

Among the 150 stores and restaurants at The Shops at Mission Viejo, this indoor mall features Nordstrom, H&M, Macy's, Apple, Microsoft, Sephora, P.F. Chang's China Bistro and The Cheesecake Factory. The Shops at Mission Viejo serves many nearby communities such as Ladera Ranch, Rancho Santa Margarita, Coto de Caza, San Juan Capistrano and the city of Mission Viejo. The Shops at Mission Viejo is conveniently located at the intersection of the I-5 and Crown Valley Parkway in the city of Mission Viejo. With over 150 stores and ... read more

Location details

555 The Shops at Mission Viejo, Mission Viejo, KY, 92691, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.1188 reviews
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Jennifer Ruble's profile image
Jennifer Ruble 
10 years ago

The mall Santa refused to see a young girl with a service dog because her service dog happened to be a pittie. Not only was it illegal, but incredibly cruel and heartless. 

Beatriz Diaz's profile image
Beatriz Diaz 
10 years ago

Maybe your Santa should work solely with the mannequins because he obviously lacks any form of compassion. A sweet little girl who only wanted to ask him what he wanted for Christmas so she could make it for him was turned away by your Santa because he didn't like the breed of her Service Dog. Your Santa's actions were despicable and broke the child's heart. 

Grace Arnold's profile image
Grace Arnold 
10 years ago

Refusing someone with a service dog is illegal, shame on your ridiculous "Santa", you likely just lost a lot of business, smart move people 

Debra Brown's profile image
Debra Brown 
10 years ago

Discrimination of any kind is wrong! Sad you deprived a child of her visit with Santa, she needs her service dog to help her deal with the stresses of life, and you made things worse! 

Kelly Vanderbent's profile image
Kelly Vanderbent 
10 years ago

The rating says "poor" because I couldn't rate less! I challenge all of your mall employees to look at the photograph of the most beautiful misunderstood girl who was refused the right to see Santa! Look into her eyes, and tell her why! Actually tell us ALL why! Shame on you Santa! What a fraud you are! 

Angela Moore's profile image
Angela Moore 
10 years ago

WHY DOES SANTA DISCRIMINATE ??? that is sooo WRONG. expecially with a DISABLED child. REALLY???? NOT ALL PIT BULLS ARE "VICIOUS" thats is PISS POOR service 

Pat Sanders's profile image
Pat Sanders 
10 years ago

Not only did your mall Santa violate the Americans with Disabilities law, he broke the heart of one of your guests, who will need time to recover from this outrageous incident, if she can recover from it. I gave you a "poor" rating because there was no designation lower. You should be ashamed. Your employees need sensitivity training. I hope this Santa is gone from the mall. 

Erica Stanish's profile image
Erica Stanish 
10 years ago

How dare an employee treat a little girl with such cruelty. I hope the mother sues your corporation for discrimination. 

Melissa Davidson's profile image
Melissa Davidson 
10 years ago

Would never do business in a place that violates someone's rights and discriminates. These actions by your so-called Santa are appalling. 

Frequently asked questions about Mission Viejo Mall

How is Mission Viejo Mall rated?

Mission Viejo Mall has a 3.1 star rating with 188 reviews. 

When is Mission Viejo Mall open?

Mission Viejo Mall is open now. It will close at 6:00 p.m.  

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