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Mission Viejo Mall

3.1

About this business

Among the 150 stores and restaurants at The Shops at Mission Viejo, this indoor mall features Nordstrom, H&M, Macy's, Apple, Microsoft, Sephora, P.F. Chang's China Bistro and The Cheesecake Factory. The Shops at Mission Viejo serves many nearby communities such as Ladera Ranch, Rancho Santa Margarita, Coto de Caza, San Juan Capistrano and the city of Mission Viejo. The Shops at Mission Viejo is conveniently located at the intersection of the I-5 and Crown Valley Parkway in the city of Mission Viejo. With over 150 stores and ... read more

Location details

555 The Shops at Mission Viejo, Mission Viejo, KY, 92691, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.1188 reviews
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Dee Smith's profile image
Dee Smith 
10 years ago

The "Santa" at the mall refused to see a child because her service dog (she's autistic) is a pit bull. The parents offered to take the dog out of the mall and "Santa " still refused because the parents support "those dogs". Then the parents asked if the child cold just stand at the gate and have him wink and wave to her. Again, he refused. Not only is this against the law, it is just a poor representation of this mall. There is already a huge backlash swelling and it is just the beginning. I will never shop there, and neithe... read more

Alison Regul Flanagan's profile image
Alison Regul Flanagan 
10 years ago

Disgusted to hear that Santa refused to let a little girl sit on his lap because her SERVICE dog is a pittbull. Nothing like taking the magic out of Santa because of a narrow minded idiot. Shame on you for hiring someone like that. 

Rene Tryan-Bigford's profile image
Rene Tryan-Bigford 
10 years ago

Absolutely horrid...and unacceptable...that a establishment would hire a ignorant"Santa" who refuses to see children with SERVICE dogs-that's against the law by the way,you might want to read up on that-and then make cruel hurtful remarks as well.Beyond disgusted. 

Cynthia Calderon's profile image
Cynthia Calderon 
10 years ago

Will never go back here again after your bad Santa chose his unforgivable actions today by refusing the child and her service dog and then talking horribly to get about her dog!!! Allergies my ass I have allergies/ severe asthma and a pit is short hair wouldn't have affected his ass! 

Kristin Kidd's profile image
Kristin Kidd 
10 years ago

Nice move, Santa. Maybe you could have kicked her dog while you were at it. Shops at MV, here is your chance to MAKE THIS RIGHT. Don't hide behind Santa's ignorance. Please, make this right, immediately. 

Diane Gardner's profile image
Diane Gardner 
10 years ago

I can't give lower than 2 stars? You are not fair; you are ROTTEN to turn a little girl away with her service dog -- tell your Santa that the trauma will be long lasting. Shame on you! 

Bill Oatley's profile image
Bill Oatley 
10 years ago

Breed discrimination ? How about keeping the black people out next because the jails are full of them? This is a form of racism based on fear. Boycott this mall everybody ! 

Stephanie Eberhardt Wooley's profile image
Stephanie Eberhardt Wooley 
10 years ago

In the season of children having dreams and believing in Santa Clause, you have destroyed a little girls faith in the holiday. Santa did not want to speak with her because of her service dog. Not only is this illegal, its reprehensible and whoever you hired for Santa needs to be immediately relieved of his duties. NO child should feel this way at Christmas. Santa is not supposed to hate. And the story is going out full barrel on FB. This does not bode well for you. Your institution needs to seek her out and make this right o... read more

Sherry Lynch Barrett's profile image
Sherry Lynch Barrett 
10 years ago

Really, Santa, really? Sending away an autistic child and her service dog (who happens to be a pitbull breed) to spend her evening crying that Santa hates her and her best friend. Classy. Nice job Shops at Mission Viejo. 

Frequently asked questions about Mission Viejo Mall

How is Mission Viejo Mall rated?

Mission Viejo Mall has a 3.1 star rating with 188 reviews. 

When is Mission Viejo Mall open?

Mission Viejo Mall is open now. It will close at 6:00 p.m.  

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