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Mission Viejo Mall

3.1

About this business

Among the 150 stores and restaurants at The Shops at Mission Viejo, this indoor mall features Nordstrom, H&M, Macy's, Apple, Microsoft, Sephora, P.F. Chang's China Bistro and The Cheesecake Factory. The Shops at Mission Viejo serves many nearby communities such as Ladera Ranch, Rancho Santa Margarita, Coto de Caza, San Juan Capistrano and the city of Mission Viejo. The Shops at Mission Viejo is conveniently located at the intersection of the I-5 and Crown Valley Parkway in the city of Mission Viejo. With over 150 stores and ... read more

Location details

555 The Shops at Mission Viejo, Mission Viejo, KY, 92691, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.1188 reviews
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Chelsea Harrison's profile image
Chelsea Harrison 
10 years ago

To hire a Santa that would deny her because her service dog is a pitbull. Shame on you. Your Santa just killed a little girls christmas spirit. 

Holly Etlin's profile image
Holly Etlin 
10 years ago

Don't hire a Santa who discriminates against a child with a service dog. Your owners should be ashamed. 

Kayt Kinsey Dols's profile image
Kayt Kinsey Dols 
10 years ago

I think to send away a little girl with her service dog is disputable! Shame on you! 

Kifen Harris's profile image
Kifen Harris 
10 years ago

The fact that the Santa is both ignorant and prejudice is extremely sad and the Mall should do something about it. Pit bulls do not 'eat people', ignorant and abusive people have abused many pit bulls which give them a bad rap. Also service dogs are highly trained and are well behaved so just looking at the dog and making a snap judgement is idiotic. Seems like Mall Santas need training. 

Rita Lucas's profile image
Rita Lucas 
10 years ago

I'm not even from your country, but if I were, believe me I would NEVER put my feet in a place that doesn't give a child the chance to speak with santa just because her service dog is a pitbul. Have you got no shame?? I have friends and family that live there so I'll make sure they know and they pass the message. You should be ashamed. 

Marge Verschuyl-Ogle's profile image
Marge Verschuyl-Ogle 
10 years ago

Shame on you for hiring ignorant Santas that discriminate against children with service dogs!!! FYI- service dogs do NOT eat people! FYI - service dogs are highly trained & obviously more intelligent then your employees. 

Mollie Belmontez's profile image
Mollie Belmontez 
10 years ago

Your mall Santa destroyed a little girl's dream to spend 1 minute of her time with Santa so she could find out what he wanted for Christmas so she could make it for him . Instead he refused to see her because her service dog was a Pitbull. He would not even see her when they offered to take the dog completly out of the mall so she could see him. Nor would he even smile and wave to her at a distance. This is blatant discrimination and a violation of ADA laws. We will not let this go unheard. The look of devistation on her fac... read more

Summer Reed's profile image
Summer Reed 
10 years ago

If I could give 0 stars I would... Shame on your Santa. 

Kate Woods's profile image
Kate Woods 
10 years ago

Soooooo, your Santa denied a child a visit with Santa because she had a service dog that happened to be a pit bull. This man crushed a disabled child heart because of bias towards a wonderful breed. This reflects very very poorly on you, his employer. In the future I would hope that you have a established code of conduct for your employees to uphold regardless of wether they are hired by your HR or they are a contracted service. So what I'd like to know is what do you plan to do about this situation to make it right. 

Frequently asked questions about Mission Viejo Mall

How is Mission Viejo Mall rated?

Mission Viejo Mall has a 3.1 star rating with 188 reviews. 

When is Mission Viejo Mall open?

Mission Viejo Mall is closed now. It will open tomorrow at 9:00 a.m. 

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