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Among the 150 stores and restaurants at The Shops at Mission Viejo, this indoor mall features Nordstrom, H&M, Macy's, Apple, Microsoft, Sephora, P.F. Chang's China Bistro and The Cheesecake Factory. The Shops at Mission Viejo serves many nearby communities such as Ladera Ranch, Rancho Santa Margarita, Coto de Caza, San Juan Capistrano and the city of Mission Viejo. The Shops at Mission Viejo is conveniently located at the intersection of the I-5 and Crown Valley Parkway in the city of Mission Viejo. With over 150 stores and ... read more
555 The Shops at Mission Viejo, Mission Viejo, KY, 92691, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Your Santa should be escorted out the door! How dare he refuse to see a child..because her Companion is a Pitbull? ?? Do you often employ judgemental..ignorant ..people to judge a child? What you have done is illegal..and you have done damage that will take a lot of time to fix. He is disgusting. .your establishment is disgusting. .do the right thing..
Shit HR/PR team hired a shit ass santa who made a little girl cry. Fire the stupid bitch and make it up to the family ten fold or lose business.
Is it possible for no stars. It's what u deserve for not only employing a Santa that discriminates but for allowing it.
I don't know how your Santa can live with himself after seeing the utter devastation he caused in a young girl with special needs. I don't know how your members of management can sleep at night knowing the heartbreak that child suffered. Has this Santa been replaced? Have you offered an apology, either publicly or privately? Shame on you.
I'd appreciate it if you would get a different Santa. It is really heartbreaking, and actually infuriated me to see the tears of a little girl when the Santa refused to see a girl because of her therapy dog. It violates the law, and he should have been let go for refusing to do his job. That is terrible! Please fix this issue asap...I am spreading the word about this incident!
Hope your mall does something for the little girl who was refused a visit with Santa today. Service dogs receive special training and not all dogs can be service dogs. These dogs are working. Would this have happened if it was a Labrador or different breed. Most likely not.
I rate this establishment as a "1 star" which is "1 star" too many, for its practices of discrimination. If I could give no star I would. How dare you traumatize a small child with her service/therapy dog? How ignorant! This man is nothing short of discriminatory and bigoted. Perhaps you should prescreen your job applicants for psychological issues. This incident is getting the attention YOUR MALL and management did not expect nor want. The management/responsible entity for hiring this jerk should now be standing in the unem... read more
Discrimination at its worst! As a retired special educator, I am appalled that your mall would not ensure that your Santa would understand the needs of ALL CHILDREN. SHAME ON YOU!!!
I just can't believe what your Santa did to a little girl and her service dog just because her dog is a "pitty", that's just plain discrimination. Shame on you !!!
Mission Viejo Mall has a 3.1 star rating with 188 reviews.
Mission Viejo Mall is open now. It will close at 6:00 p.m.
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