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Mission Viejo Mall

3.1

About this business

Among the 150 stores and restaurants at The Shops at Mission Viejo, this indoor mall features Nordstrom, H&M, Macy's, Apple, Microsoft, Sephora, P.F. Chang's China Bistro and The Cheesecake Factory. The Shops at Mission Viejo serves many nearby communities such as Ladera Ranch, Rancho Santa Margarita, Coto de Caza, San Juan Capistrano and the city of Mission Viejo. The Shops at Mission Viejo is conveniently located at the intersection of the I-5 and Crown Valley Parkway in the city of Mission Viejo. With over 150 stores and ... read more

Location details

555 The Shops at Mission Viejo, Mission Viejo, KY, 92691, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.1188 reviews
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Martie Theleen Lubetkin's profile image
Martie Theleen Lubetkin 
10 years ago
Tammy Deaville's profile image
Tammy Deaville 
10 years ago

So wish negative stars could be given.. the fool you hired to stand in for "Santa" has no Christmas Spirit and has crushed a disabled little girls Christmas Spirit...the mean words and act's of this actor in your employ deserve an immediate apology to this family and his termination before the mall closes today! 

Mariana Mekelburg's profile image
Mariana Mekelburg 
10 years ago

How dare the person YOU hired as a Santa, turn down an autistic child because of her Service Dogs' breed? How sad and disgusting ... 

Maria Ramoy Crawford's profile image
Maria Ramoy Crawford 
10 years ago

Since I can't rate with less than one star, your discriminatory Mall Santa situation should be addressed. I'm disgusted by how your hired help for the holidays who is supposed to spread joy and cheer bring a little girl to tears. That is not Santa! That is not even a man! Please correct this situation. This is vile and disgusting! 

Kelley Kaye Birchler's profile image
Kelley Kaye Birchler 
10 years ago

You get one star because I couldn't get to here with none! Unbelievably in humane what you did to that beautiful girl and her service dog! This Santa needs to be fired and a public apology needs to be made! 

Lisa Mcdonald-Edgar's profile image
Lisa Mcdonald-Edgar 
10 years ago

What were you thinking when you hired this Santa. How in the hell can he refuse to let a service pet go where it's human is going. This poor child is now scared with what happened to her. I'd say stay away until this Santa can be replaced with a more compassionate one. 

Kristin Mettler Woodbury's profile image
Kristin Mettler Woodbury 
10 years ago

I have just read the story about how your mall's Santa refused to see a little girl because her therapy dog that was accompanying her was a pit bull. Legal issues aside, this is such a disappointing story on so many levels. I am the handler of a therapy animal, and I can assure you that they are tested extensively prior to certification to ensure that they meet very stringent standards. To discriminate against a dog based on its breed alone is ignorant, and to leave a little girl in tears is inexcusable. I hope that you use ... read more

Cindy Gibbs's profile image
Cindy Gibbs 
10 years ago

If you are so irresponsible as to hire a Santa that is so woefully ignorant of ADA laws as to refuse to allow a little girl with a pit bull service dog to see her, you certainly don't deserve any business. I hope that you spend the time to insure your holiday hires are not so insensitive. You might want to remember that every dissatisfied customer tells on average 100 people about a poor experience - and no business can withstand such negative publicity. 

Jessica Hammond's profile image
Jessica Hammond 
10 years ago

Disgusting! Find a new Santa! How a company can support an ignorant man is beyond me. 

Frequently asked questions about Mission Viejo Mall

How is Mission Viejo Mall rated?

Mission Viejo Mall has a 3.1 star rating with 188 reviews. 

When is Mission Viejo Mall open?

Mission Viejo Mall is closed now. It will open at 9:00 a.m. 

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