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Miracle Ford
- Car Dealers
- Gallatin, TN
About this business
Location details
1394 Nashville Pike, Gallatin, TN, 37066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Ryan was awesome and went above and beyond to make sure I was taken care of!
Business response:
Thank you! So glad that Ryan, Jim, and our entire team were able to get you taken care of! We truly appreciate your business and for taking the time to leave a review!
Professional, well organized, knowledgeable, efficient, friendly and patient describes Ryan our salesman and Jim in the finance dept. I would definitely recommend this dealership.
Business response:
So glad to hear Wendy! We truly appreciate your business and for taking the time to leave a review!
A one star rating is too high. I have a 2006 Explorer that had a check engine light. My wife suggested to take it to Ford as they have all the correct software to diagnosis the problem. They came back with leaking exhaust manifold. Over 2,000.00 dollar fix. We took it to 4 way and they fixed both manifolds for 1,200.00. Still had check engine light. Took back to Ford and this time for another 100.00 check they said it was low fuel pressure. Pump needed to be replaced. Cost was again over 2,000.00 dollars. Took the car to Fri... read more
Business response:
Hi Owen, I am sorry to hear about how you feel. This is Robert Fleites, the fixed operations director at Miracle, and I'd like to speak with you about your experience. Could you please text me at (321) 403-7687 and I will call you back. Thanks.
Sales and finance was professional. When my problem started is when I was on my way home with my 2015 Volkswagen Tiguan. I was about a block from my house when someone ran the stop sign and slammed into the passenger side. After talking to the insurance company a week later the car was taken back to the dealership for repairs. While my vehicle was there at the body shop the fiance company told the body shop not to release the car to me? The insurance company paying for the repairs told me that. Not the dealership. Sandra did... read more
Business response:
Paul, I am sorry to hear about how you feel. This is Robert Fleites, the fixed operations director, and I will call you back to help remedy this situation to earn a 5 star rating, which is our goal always at Miracle Ford.
Ryan was wonderful! Honest , upfront and educated about the vehicles. We Highly recommend Ryan Skirvin !
Business response:
So glad to hear! We truly appreciate your business and for taking the time to leave a review!
Honest and fair. No pressure to purchase. Limited inventory but that is the times we are in
Business response:
So glad to hear! We appreciate your business. Thank you for taking the time to leave a review.
Told the salesman what another dealership was offering for our navigator as is said I wouldn’t take less obviously but liked their expedition more. I specified already had financing and would not have more than an hour and a half to get done. All was agreed upon. I sent all paperwork and a video of my vehicle and pics. I get there wait awhile for them to come to me and tell me they were not going to half of what was discussed. After that I asked for title. They sent another salesman to see me to help me out! Truly a bait and... read more
Business response:
We appreciate Mathis making the trip up to see us. Our final offers are always based on our being able to inspect a vehicle. We agreed upon a price on the phone subject to inspection. Mathis was nice enough to shoot a video of the vehicle running, and based on the sound that was being made while the engine was running, we had our service department diagnose what we heard at our own expense and no charge to him, and it was deemed to need about $5,000 of work to bring the vehicle up to retail condition. If he restores the vehi... read more
Cam was polite an Helpful as can be! It was an all around pleasure buying at this dealership😊
Business response:
Thank you Britney! We truly appreciate your business and for taking the time to leave a review!
Everyone was really professional, friendly, and easy to work with. Only complaints: on a used car they added a paint protection package as an additional cost above the advertised price. I didn’t want it, but it was already applied so it couldn’t be removed. IMO it should be in the advertised price then. (2) It took almost two hours after we signed the deal to get the paperwork done - I can’t imagine what takes so long.
Business response:
We're so glad that Olivia was able to get you taken care of! We appreciate you taking the time to leave a review!
Frequently asked questions about Miracle Ford
How is Miracle Ford rated?
Miracle Ford has a 4.4 star rating with 3,283 reviews.
When is Miracle Ford open?
Miracle Ford is closed now. It will open at 9:00 a.m.
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