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Miracle Ford

4.4

About this business

Location details

1394 Nashville Pike, Gallatin, TN, 37066, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.43,283 reviews
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zachshirah's profile image
zachshirah 
3 years ago

Ryan was very helpful, full of energy, never pressured me to do anything. Truck buying experience was very organized and smooth. Would recommend Ryan to anyone. 

Business response:

That's great! We're so glad to hear that Ryan, and our entire team was able to make it happen for you. Enjoy your new truck, and we look forward to serving you again soon! 

MWWBAMA's profile image
MWWBAMA 
3 years ago

Poor service management. Poor internal communication. Disappointing vehicle delivery and follow up. Only used dealership based on proximity to home. 

Business response:

We apologize for anything less than an exceptional experience. We take your feedback seriously and are committed to improving. We would greatly appreciate the opportunity to learn more about your experience and find ways to improve. Please feel free to contact our customer service team at 615-442-3344 so we can discuss this further. 

anjnewman's profile image
anjnewman 
3 years ago

Highly recommend Javier Andrade, he was great to work with. He never pressured me and answered all of my questions. He is not like the typical car salesman, I felt like he really listened to my concerns and what I wanted. I will send all of my family and friends to him. 

Business response:

So glad to hear that Javier was able to deliver such a great experience! We appreciate your business and for taking the time to leave a review! 

TIMMCNAMARA32@GMAIL.COM's profile image
TIMMCNAMARA32@GMAIL.COM 
3 years ago

Jim Elgas 5 They are professional and are knowledgeable about their vehicles. The process was quick and I didn't have to spend half the day there 

Business response:

So glad to hear! We appreciate your business and for taking the time to leave a review! 

Dsharp0940@gmail.com's profile image
Dsharp0940@gmail.com 
3 years ago

Everyone was very courteous and customer friendly. It was a pleasure doing business with everyone 

Business response:

So glad to hear. We appreciate your business and for taking the time to leave a review Don! 

IAMTHEHUDSON@GMAIL.COM's profile image
IAMTHEHUDSON@GMAIL.COM 
3 years ago

It was the best one yet I will Will recommend service department to everyone Best service department I have been to 

Business response:

So glad to hear. Thank you! We appreciate your business and for taking the time to leave a review! 

KSECLER's profile image
KSECLER 
3 years ago

Miracle ford was honest and helpful through the buying process. I would shop there again. 

Business response:

Thank you! We appreciate your business and for taking the time to leave a review! 

DANRUSKIN52@GMAIL.COM's profile image
DANRUSKIN52@GMAIL.COM 
3 years ago

timing good and communication was average no I am done leave me alone I am finishes at 

Business response:

Hi Dan, thank you for leaving a review. We appreciate your feedback, but we're sorry to hear that the communication during your visit was only average. We would love the opportunity to improve and provide exceptional service to you in the future. Please don't hesitate to reach out to us if there is anything we can do to assist you further. 

jmlyell@gmail.com's profile image
jmlyell@gmail.com 
3 years ago

Idk No problem with quality of work. Scheduling is poor. Need to stick to appointment times 

Business response:

We sincerely apologize for anything less than an exceptional experience. Our goal is to exceed every customers expectation with every opportunity given. Please reach out to our customer relations manager, TJ Pardue, if you would like to discuss further. He can be reached at 615-527-7855. 

Frequently asked questions about Miracle Ford

How is Miracle Ford rated?

Miracle Ford has a 4.4 star rating with 3,283 reviews. 

When is Miracle Ford open?

Miracle Ford is open now. It will close at 7:00 p.m. 

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