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Mike Savoie Chevrolet
- Car Dealers
- Troy, MI
About this business
SERVICE is OPEN from 8:00am - 6:00pm We are encouraging NIGHT DROP-OFFs or making an APPOINTMENT to help protect you and our employees from the spread of this virus. Our SHOWROOM is also OPEN to the public Mon & Thurs 9:00am to 7:00pm & T,W,F 9:00am to 6:00pm but on-line & phone sales with off-site deliveries are still available at a safe & secured site. Appointments encouraged for Test Drives We have a team standing by to answer your phone calls and emails M-F 8:00am to 6pm for any questions, concerns or emergencies that yo... read more
Location details
1900 W Maple Rd, Troy, MI, 48084, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Why doesn't the staff wait on women that come into the showroom?
Talk about taking shots in the dark on the customer's expense. Took in a car back in 2013 due to the anti-theft system staying on and the car not turning on. Was told it was the ignition cylinder. Ended up getting the work done paid around $600. Ever since then I've been back an additional 5 times for the same problem. Was charged to take a look at it ($99) multiple times by this dealership. Each time Paul (the service rep) would say that they "couldn't find any problems" an...Continue Reading
Business response:
Mr. Xaka, In looking over your records with us, we noticed that you had been in here several other times with the same concern but declined the recommended services to fix the issue. Since your vehicle was towed in and out of commission we did ask before we took your vehicle if you would approve the BCM repair that had been diagnosed previously. It was our understanding at that time that you did approve the repair and as such we wrote the R.O. and performed the BCM Replacement. Since there seemed to be some miscommunication ... read more
I bought a certified used car from their lot in may 2016. Since then I have had to get it serviced 6 different times for the exact same problem (6 repairs within 5 months). I bought this car so I could drive to Wayne state 4-5 days a week without breaking down and it's problem after problem. I do not recommend anyone to buy a car from there!
Business response:
Ms. Tricomo, We are sorry you have been having all of these issues. Since your vehicle was a Jeep Liberty and not a Certified Chevrolet, we are at the mercy of the Jeep dealership you have been taking it to for repairs. Our records do indicate though that your last repair visit was with us; which we performed at no charge. We understand your frustration which is why we are trying to work with you and get you out of the Jeep and into the 2013 Certified Malibu with the least amount of out of pocket expense possible. Please cal... read more
Best service department ever.....thanks Paul (for getting me out early), Bob (for being nice) and Chris for making if possible for me to use my phone in my car!!!
Business response:
Thank you Georgia for the awesome review
My experience with Mike Savoie was excellent compared to a previous Chevy dealer. Philip made it easy for me - I did most of the paperwork on-line, so it was fast and got approved real quick. Philip worked to find the Equinox I wanted, got it here timely and demonstrated everything, even set up my phone
Best service department around. The guys are very nice and great at what they do. They know how to under promise and over deliver
Go see Mark Gurney, best salesperson ever! Very helpful and accommodating. He'll work with you to get you the best deal!
Business response:
Thank you so much Terri for taking the time to type up this review. We work everyday to make sure that every customer either in sales or service has an experience like the one that you had with Mark. Its nice to see that all of our efforts are being noticed by our customers. Again thank you and welcome to the Mike Savoie Chevrolet Family. Do not forget to Like us on Facebook or Follow us on Google Plus where we keep you updated on special events and also showcase “How To” videos and much more
Called today about my key not working my in the ignition. Told me a couple of things that could be wrong with it, but I would have c to get it towed there. Got it towed, no charge through my roadside assistance. Paul called and updated me on the service of my car. Got it all done before close of business and fixed 2 recall issues, so no charge! Extremely pleased with the service and the friendliness. Thanks Mike Savoie Chevrolet!
Business response:
Thank you for the review Michelle Rodriguez. We try everyday to treat all of our clients like we would want to be treated. Again thank you for entrusting us with the service of your vehicle.
This dealership does it right. I sat down ready to work for an hour and a halt ... They squeezed me in for an oil change and tire rotation before a road trip...45 minutes later - out the door!
Frequently asked questions about Mike Savoie Chevrolet
How is Mike Savoie Chevrolet rated?
Mike Savoie Chevrolet has a 4.5 star rating with 2,026 reviews.
When is Mike Savoie Chevrolet open?
Mike Savoie Chevrolet is closed now. It will open at 9:00 a.m.
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