Mike S Appliance Service

mercurythree 

on Yellow Pages

13 years ago

Terrible business! Set up an appointment after referral with Lowes Warranty service. Had to wait over a week for the appointment date. Morning of the day they are supposed to show up I call them to confirm the time. Lady on the phone says they have no record of the appointment. What a waste of time. Unbelievable!!! Called Lowes warranty to complain and they can't even get them to answer their phone. Now I have to wait another day for a referral to what I hope will be a better repair company. What a negative experience!!! 

southtxconsumer 

on Yellow Pages

13 years ago

Do not waste your time with these people. I took off work, they never showed, never called. They tried to say they called at 8 pm, which is not between 12-5 like they had said would be the repair time. I told them I have caller ID on both phones, and there was never a call. When I called two days later to see what happened, they did not apologize and I could see it would be a joke of a situation so called LG and told and apparently I am not the first to complain about them. Don't waste your time. 

alycali 

on Yellow Pages

13 years ago

Do not use this company!!!!! I would not give it even one star if I could. We used this company originally to fix a dryer, we dropped it off, it was a simple fix, and the price was reasonable. So we decided to use them again when we had problems with our washer, and fridge. *Through the course of 3 weeks, there were many phone calls, none returned, and when I did talk to someone they were unhelpful, and rude. I received about 4 different story's about my parts and the status. *I was never actually given an estimate, after se... read more

horridcompany 

on Yellow Pages

14 years ago

Totally dishonorable and unreliable company. Don't waste your time investing a cent into these people. We were scheduled for Monday repair, after the repair service tech was late by an hour and 20 mins, we get a call saying they'd be there the next day between 11-3. Well there's two days staying home when we had plans but it's important and not the worst part. About 1140 we get a call saying our tech showed up at 1130 and knocked for 5 mins before leaving a slip. Funny considering they needed to call for our address on the w... read more

horridcompany 

on Yellow Pages

14 years ago

Totally dishonorable and unreliable company. Don't waste your time investing a cent into these people. We were scheduled for Monday repair, after the repair service tech was late by an hour and 20 mins, we get a call saying they'd be there the next day between 11-3. Well there's two days staying home when we had plans but it's important and not the worst part. About 1140 we get a call saying our tech showed up at 1130 and knocked for 5 mins before leaving a slip. Funny considering they needed to call for our address on the w... read more

horridcompany 

on Yellow Pages

14 years ago

Totally dishonorable and unreliable company. Don't waste your time investing a cent into these people. We were scheduled for Monday repair, after the repair service tech was late by an hour and 20 mins, we get a call saying they'd be there the next day between 11-3. Well there's two days staying home when we had plans but it's important and not the worst part. About 1140 we get a call saying our tech showed up at 1130 and knocked for 5 mins before leaving a slip. Funny considering they needed to call for our address on the w... read more

papasumo21 

on Yellow Pages

14 years ago

Mike's appliances did a great job in fixing our LG dryer. It's out of warranty, but their pricing was very reasonable. There were a couple of issues but they returned promptly and never tried to charge me more. They honored their commitment to get it right. I highly recommend them. 

yerfunny 

on Yellow Pages

14 years ago

Bought a new LG refrigerator and it stopped working two days before Thanksgiving. LG sent another local repair service on Tuesday. They borrowed a box fan from my wife and put it behind the refrigerator and told us to check it tomorrow and call back. So I called Mike's the next morning, and he was there in about an hour! He fixed it right there. I then found out he is an Elite service company with LG. I wish I would have called him first. We will have a much better Thanksgiving with a working refrigerator. Thanks. 

nikki076 

on Yellow Pages

14 years ago

MIKES APPLIANCE SERVICE IS A GREAT SERVICER! I HAVE HAD OTHER SERVICE COMPANIES OUT AND HAD TO WAIT FOR 2 WEEKS TO GET THEM OUT AND THEY COULD NOT EVEN FIX THE PROBLEM ON MY DISHWASHER. ICALLED MIKES AND THEY PUT ME ON THE SCHEDULE FOR THE VERY NEXT DAY....!! I CALLED ON MONDAY WAS ON THE SCHEDULE FOR TUESDAY THEY CAME OUT AND DETERMINED THAT I NEEDED A CONTROL BOARD. MY PART CAME IN THE NEXT DAY AND MY DISHWASHER WAS FIXED BY THURSDAY .THEY ARE THE BEST REPAIR SERVICER IN TOWN!!