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5525 Blanco Rd, San Antonio, TX, 78216, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Required to be home between 11 & 5 for dishwasher repair. It's Friday. Got a call at 3 asking me if the technical showed up. I said no and they said OK and hung up. No show. No call. I called back to Lowe's told them the company didn't show and rescheduled with another company. Now I have to use more vacation time to be home from 8am - 12pm on Monday. This is not what my vacation time is used for. What is wrong with these companies?? People have jobs and waiting for nothing doesn't pay. Ugh so irritated right now. They get a... read more
Great service! I have NO complaints. Came out and repaired out dishwasher drain motor quickly and effectively. Very nice and courteous. We are very happy! :)
I was recommended this company by LG, I also checked their BBB rating before I called. In my experience they are rude, incompetent liars and that’s being polite. 6 weeks after showing up for multiple service calls, twice without the necessary tools, twice not showing up for an agreed appointment, not returning phone calls, replacing a part that was under warranty (the service was not) they finally admitted they could not fix the refrigerator and blamed LG. When they replaced the condenser, they told me it would take several ... read more
Horrible company and dishonest! I waited 5 days for an appointment after Home Depot scheduled them to come out. They were a no show and when i called, they were closed. Called again the next morning and the lady was completely rude and said that if I didn't answer the phone they didn't come out? I got a call from them the morning of the appointment confirming the appointment and I stated yes I would be here. Then she claims that that was Home Depot calling and not them and that I wasn't in their system at all. Called Home De... read more
I would not know if they are good or not. We waited all day and they never showed. Rescheduled and once again they never showed up. Can't even justify one star.
Horrible service....very dishonest. They were contracted through Lowes to come out and repair a 10 month old Samsung refrigerator. Appt was set for 8 am -12 noon after several phone calls at 11 am I was told they had not pulled all the work orders yet!! When the technician finally arrived they could not fix we were told that Samsung would contact us within 24 hrs about a replacement. After 5 days we called Mike's and Mike himself told us that all paperwork was in. A call to Samsung revealed that was a lie. They had not heard... read more
Awful Service and plain dishonest!!! DO not use this company! Recently bought our 1st home and have a 1 year warranty thru Home Warrantly of America. Our ice maker went out 3 months in and we filed a claim which was sent to Mike's appliance service. After making the appointment they stood us up once and rescheduled twice. After finally showing up 2 weeks later they came with the wrong part... said they would order it and let me know. After two weeks of calling and texting to find the status I called HWA and complained. They ... read more
DO NOT USE THIS COMPANY! My 88 year old grandmother has a A/C under warranty and was told to use Mike's Appliances for service. Yes, they came out the next day and pinpointed the problem. The tech said he'd order the part and be back in a week. 2 MONTHS later nothing! I called weekly and got the run around. Finally I was able to go high up with the manufacturer and had him send another service company out and replaced the part within a day! Not only did they give me horrible customer service, when the manufacturer called Mik... read more
do not call them...they say they will be there between 11-5 and they never called....I called them but the phone was busy and then no one answered......the answering machine was full......not to be accountable to anyone
Mike S Appliance Service has a 1.6 star rating with 31 reviews.
Mike S Appliance Service is open now. It will close at 6:00 p.m.
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