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Metro Nissan of Montclair
- Car Dealers
- Montclair, CA
About this business
Location details
9440 Autoplex Street, Montclair, CA, 91763, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
Sergio is the best advisor bar none, he takes care of customer the right way!
Sergio Gonzalez is a professional, first and foremost. He makes sure you’re comfortable while waiting on your vehicle. He stays on top of the mechanic, making sure the job gets done right and in a timely manner.
Excellent service advisor and whole team of Metronissan of Montclair it was done with in time
Business response:
Hi Anwer_zaidi2002, thank you for taking the time to leave a review for us at Metro Nissan Of Montclair. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!
Sergio was a great guy. Waiting area is nice, clean and comfortable. I still have a problem trying to understand why it should take 2 1/2 hours to get an oil change and rotate the tires. Especially since I always make an appointment. I would hate to think how long I would be waiting if I didn't make an appointment.
Business response:
Hi Roger.recoop thank you for taking the time to leave us your honest feedback. We truly appreciate your kind words about our staff and business. We'll forward your concerns to our Service Manager. Your honest feedback will help work on our process. Have a great day!
Greatest customer service ever! I love taking my car there for their customer service and their expertise.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
I frequent this dealership for my regular maintenance, but this time around my service advisor was not good at all. It took 3 hrs. to get an oil change and tire rotation done for a scheduled appointment. There was no communication from him once the intake was done, until I asked for a status update about 1.5hrs into the wait. While waiting, I saw multiple other service advisors come in frequently to update their clients.
Business response:
Alexmwangi75, thank you for taking the time to leave us feedback about your experience with us. Here at Metro Nissan Of Montclair, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (909) 625-5575 ext: 620 to discuss ways we can better serve you in the future.
Sergio in the service department gives excellent service to the customer. His dedication to providing excellent customer service keeps me returning when I need work done on my pathfinder.
Business response:
Hi Blueeagledai, thank you for taking the time to leave a review for us at Metro Nissan Of Montclair. We're happy Sergio could meet your expectations!
Angel is the worst agent this place could have, he says and will say anything to make himself a deal. Preying on peoples situation, I’m going to keep short and simple you buy want to buy a liar and narcissist person go ahead.
Business response:
Danv1991, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (909) 625-5575.
Frequently asked questions about Metro Nissan of Montclair
How is Metro Nissan of Montclair rated?
Metro Nissan of Montclair has a 4.8 star rating with 533 reviews.
When is Metro Nissan of Montclair open?
Metro Nissan of Montclair is open now. It will close at 8:00 p.m.
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