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Metro Lock & Safe

4.9

About this business

Our specialized fleet does what you need, where you need it. Bringing our shop to your door, taking convenience to another level. Call today for locksmith services in and around Des Moines, Council Bluffs, IA and Omaha, NE. 

Location details

3200 Ingersoll Ave, Ste a, Des Moines, IA, 50312, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 7:00 p.m.
4.9783 reviews
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PattyChris Nearmyer's profile image
PattyChris Nearmyer 
recommend  Recommended
4 years ago

I had lost the last set of keys to a vehicle. We thought the only way to get a new key/fob was to tow the vehicle to the dealership. On a hunch, I searched the internet and found Mike's. From phone call to job complete was less than an hour. Nick Adams was very friendly, kept me informed of the process and completed the task in less than the time he had advised. The price was very reasonable, considering we would have had to have the vehicle towed to the dealership. I am so very pleased with this service. GREAT JOB! Thank yo... read more

Business response:

We appreciate the kind recommendation! Thanks for the call! 

Steve Alexander's profile image
Steve Alexander 
recommend  Recommended
4 years ago

Very pleased ! Called on Sat about noon to install new door lock. Nick was pleasant, helpful, and professional. Justin was dispatched when available (our need was not an emergency), and was equally professional, thoughtful, helpful and pleasant. This is the kind of service persona and attitude you WANT to endorse! Attentive to needs, details, friendly, and professional. A winning combination! Thank you Nick & Justin. Steve; Alexander's Photo, WDM 

Tim Baker's profile image
Tim Baker 
recommend  Recommended
5 years ago

Nick Adams was great’ good price they were here the next day.. 

S Lynn Felt's profile image
S Lynn Felt 
5 years ago

I called late Mike last yesterday to get keys made for a late model car. He came to Waukee today and the keys made in no time. He also provided a discount off the quoted price because the job was easier than he anticipated. He was professional, friendly, courteous and accommodating. I would highly recommend him to anyone who needs lock service! 

Jess Passick's profile image
Jess Passick 
5 years ago

Great customer service and quick!! 

Kay Bromert's profile image
Kay Bromert 
5 years ago

Reasonable prices and great customer service! 

Destiny Northey's profile image
Destiny Northey 
5 years ago

Absolutely AMAZING!!! They were able to come the same day I called, worked with my schedule perfectly. Nick Adams was at my house and done in about 30 minutes!! Extremely polite, punctual, and professional! and the best part was that it cost LESS than the dealer quoted me!! 

Kim Stroeh's profile image
Kim Stroeh 
5 years ago

Came over in 15 minutes for non-emergency work. Fixed old garage door so could unlock from outside. Replaced a door lock so can use master key. Realigned some doors that would not shut or had problems lining up. Nick was both very professional and friendly. Answered all my questions. Would use again. Highly recommend and very satisfied! Awesome service. 

Elizabeth Anne's profile image
Elizabeth Anne 
5 years ago

I lost the ignition key to my car, and it's a microchip key. Nick arrived on time the cost was a fraction of what the dealership wanted, and they came to me. The dealership wanted my car towed to them. Nick was professional and fantastic overall. In no time I was back on the road in my car. I highly recommend Mike's Metro Lock. 

Frequently asked questions about Metro Lock & Safe

How is Metro Lock & Safe rated?

Metro Lock & Safe has a 4.9 star rating with 783 reviews. 

When is Metro Lock & Safe open?

Metro Lock & Safe is open now. It will close at 7:00 p.m.  

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