Metro Chrysler Jeep Dodge Ram

Jim Beach 

on Facebook

8 years ago

Very deceptive and shady. Worst than you would expect from most dealerships. Offers rebates, then says they don't exist even though the rebates are listed on their website as well as offered through Chrysler. Bret, the sales manager is extremely unprofessional as well as very deceitful. Be extremely cautious when doing business here. And look over your contract exceptionally well before signing anything, numbers seem to over inflate each time a salesman there touches it. 

Stephanie Snow 

on Facebook

8 years ago

I was looking to step up from my 2002 Blazer into a Jeep. I fell in love with Jeep Wranglers since I had a older one years ago. I was trying to keep my payments to a certain amount and thought the Jeep Renegade was the best bet. Low and behold our salesman Steve Wilk got me into the vehicle of my dreams. A brand new 2017 white Jeep Wrangler unlimited Sport (4 door), with the exact payments I wanted. I can't say enough about the service department as well. There was a few oil spots on the tire flares as well from shipping and... read more

Josh Kittelson 

on Facebook

8 years ago

Terrible experience. If you want to be lied to and treated with a huge amount of disrespect, Then Metro is the place for you. Save your money and go elsewhere. Even if it cost more, believe me, there are WAY better dealerships in the area. 

Bridget Donnelly Glasheen 

on Facebook

8 years ago

My husband and I had a great experience at Metro from the minute we walked in the doors to the day we drove off with our new GMC Terrain. We originally just went to look and "start" looking for a new Nanny Mobile for me. Steve Longey got the job done that day. He was an amazing salesperson to work with. I would recommend Metro and Steve to anyone looking for some new wheels! 

Rob Cote 

on Facebook

8 years ago

Chrysler doesn't stand by their products or their dealerships! I bought a 2010 Jeep Wrangler in 2011 with what was apparently an 07-09 soft top, then I get a soft top recall notice, and now they won't replace it because the wrong soft top is on the Jeep? Last time I checked Capital Dodge in CT (seller) and Metro in Chicopee (doing my recall items) both sell and represent Chrysler, but I'm getting stone walled by both, no accountability. 

Jack Noble 

on Facebook

8 years ago

We were shopping for a truck for Johnny. My only complaint is the sun blasts you thru the big windows. They have you facing the window trying to talk to the salesman... Put shades on the windows please 

Maria Vickers 

on Facebook

8 years ago

They have had my car on and off for weeks, no one could figure out what the issue was. Mike & Felicia were working their tails off to help me and get my car fixed. My husband and I are so so so happy with they way the 2 of them handled things. They didn't stop until my car was fixed. I am so pleased with the job they did and their time and energy spent! It will not go in noticed! Thanks again guys My husband and I appreciate it! 

Kerry Ann Motley 

on Facebook

8 years ago

I brought my Jeep in for it's first oil change and I was extremely pleased with the service department. The guys were professional, polite and helpful! Thank you for the great service!! � Kerry Zych