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MetLife Legal Plans
- Legal
- Cleveland, OH
About this business
Location details
1111 Superior Ave E, Ste 800, Cleveland, OH, 44114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Was a ***** *****customer for 5 years and had a great experience with them going through a divorce and estate planning. Based on my prior experience, decided to stay with this company when they became MetLife - BIG MISTAKE. I'm unsure if they just fired the ***** Legal folks and replaced them with the some inept, inefficient and disorganized MetLife staff because a simple annual renewal turned into a nightmare. The customer service reps and their supervisors are initially very engaged when trying to sell you on their other p... read more
Business response:
Hello ****** We are very sorry to hear about your experience with MetLife and appreciate you bring it to our attention. We strive to provide the best customer service to our customers, and we understand that we fell short of this. Our Legal Plan product is available for enrollment during your company's employee benefits open enrollment period. If you have missed this window, but would like to still enroll, you are able to port your plan. Please contact us at contact@legaplans.com if us if you would like to learn more about t... read more
This is an absolute scam. I signed up for this plan through my employer benefits enrollment. I had a issue with excessive move out costs / security deposit from past landlord. Hyatt legal plan had a bunch on in-network attorneys listed. Called all of them. One two said they were willing to represent tenants. One of them told me plan only pays for guidance on where to get paperwork to file a small claims case and i would have to be pro-se. The other took the case, filed a very generic petition without any due diligence or eve... read more
Frequently asked questions about MetLife Legal Plans
How is MetLife Legal Plans rated?
MetLife Legal Plans has a 2.9 star rating with 208 reviews.
When is MetLife Legal Plans open?
MetLife Legal Plans is closed now. It will open tomorrow at 8:00 a.m.
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