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MercyOne Waterloo Medical Center

3.2

About this business

Covenant Medical Center is a Hospital in Waterloo, IA. This facility has 346 total beds. 

Location details

3421 W 9th St, Waterloo, IA, 50702, United States

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3.2487 reviews
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Brock LaVern's profile image
Brock LaVern 
8 years ago

Came in. The wait is long yes! But so worth it. The nurses, Dr. Glasscock, Paula from radiology were all exceptional and above and beyond what I ever expected. Would I suggest covenant to family and friends absolutely 

Bri Schubert's profile image
Bri Schubert 
8 years ago

I had the honor of delivering my baby here last week. I worked with the midwives (Mainly Kim) and I couldn't of dreamed of a better experience. I was constantly supported by the nursing staff along side Kim, Katherine, and Kristie! I absolutely LOVED all of these ladies and I couldn't of made it through without them. They are treasures! And I can tell they love their job <3 

Carrie Kolar's profile image
Carrie Kolar 
8 years ago

Long wait in the ER, but the staff was excellent! My nurses were amazing! 

Jacob Shepard's profile image
Jacob Shepard 
8 years ago

Ridiculous! My doctor sent me 2 the er last night to b admitted for staph infection in my sinuses that is med resistent. I have had it 4 almost a month and 2.diff oral antibiotics plus prednisone. The hospital decides they wont admit me because there isnt an ent on call for covenant over the weekend. So then they r going 2 admit me 4 infectious disease (staph infection)right? Nope they come in and send me home. Btw it took them 3.5 hrs to even start the iv!!!! This is the 2nd time in 2 months that i have felt the e.r. there ... read more

Pat Smith's profile image
Pat Smith 
8 years ago
Jacob Soppe's profile image
Jacob Soppe 
8 years ago

I gave this place a 5 star jan 2017 for how the staff helped me dad his last few day. But this time with my mom is completely different. Judy and Brenda "nurses" were great but everyone else had no clue what was going on. Very poor communication between shifts completely regret not going to Allen. 2 days no shower, 2 days 1 gowned, 2 days same bedding , 2 days poor communication. 

Matthew Carlson's profile image
Matthew Carlson 
8 years ago
Jimmy Hart's profile image
Jimmy Hart 
8 years ago

No problems with my visit, the staff was great. Thanks 

Ernie Smith's profile image
Ernie Smith 
8 years ago

Frequently asked questions about MercyOne Waterloo Medical Center

How is MercyOne Waterloo Medical Center rated?

MercyOne Waterloo Medical Center has a 3.2 star rating with 487 reviews. 

When is MercyOne Waterloo Medical Center open?

MercyOne Waterloo Medical Center is open now. It is open 24/7. 

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