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Mercedes-Benz of Yakima
- Car Dealers
- Yakima, WA
About this business
Message from Mercedes-Benz of Yakima
Location details
1730 S 1st St, Yakima, WA, 98901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Contacted the dealer that I was interested in purchasing a car that they had on their site as available for them to go out of there way to make an appointment with me just to tell me as soon as I got to my appointment that they sold it. Very unprofessional.
Well I have not heard anymore from the dealer as of yet!!! I was attempting to find out how to get the vehicle to Memphis, Tennessee, Mercedes-benz dealership so that I can view the vehicle; but was told I had to purchase the vehicle before I can test drive it. So if I purchase it and don't like it ; it is mine and no returning
Business response:
Pauline, that information is correct. The auto industry does not swap vehicle. These are vehicles that each individual dealership purchases for their own store front. So if we were to send a vehicle across country just to have a customer test drive, we would be out the transportation costs, miles on the cars, and if the customer decided they didn't want it, the shipping costs to send it back. Simply put, no dealer does this. However, dealers do offer what you call a 'Dealer Trade'. Which one dealer trades one of their cars f... read more
These guys answered me right away. We made an appointment the next day. The car drove amazing bought it. The entire staff was friendly, and very helpful.
Car was gone when I asked about it and they sent me information on other much more expensive cars
Business response:
Hello Jennifer. Thank you for your review. We apologize that the car was sold. Most dealers would tell you it was still there just to get you in. We don’t do things that way. We shared some alternative vehicles with you that was the closest we had to that price as we didn’t have anything similar to what you contacted us about at the moment. However, you can contact me directly at 509-571-1600. This way I can find out more of what you are looking for and search our inventory and only send cars that fit your budget and needs. ... read more
Very professional and helpful, still looking for the perfect truck!
Business response:
Thank you for the review pmengs10. I would be happy to to help you find that perfect truck. Please reach out to me directly so I can assist you. Tony - Customer Care Manager- 509-571-1600. M-F 9-5
good communication.
Business response:
Thank you so much for taking the time to write us a review! We are so glad your experience went well!
Called 3x on a tdi they had. Never got an answer. Was told they'll call me back. You guessed it. They didn't call. It's like they're a parking lot for wholesalers. They don't sell cars.
extremely helpful, but we have decided not to upgrade from our LS460L.
Very slow to respond, if they tell you they will call back in 5-10 min... don’t expect to hear from them till next day...
Frequently asked questions about Mercedes-Benz of Yakima
How is Mercedes-Benz of Yakima rated?
Mercedes-Benz of Yakima has a 3.8 star rating with 288 reviews.
When is Mercedes-Benz of Yakima open?
Mercedes-Benz of Yakima is closed now. It will open tomorrow at 7:30 a.m.
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