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Mercedes-Benz of Yakima
- Car Dealers
- Yakima, WA
About this business
Location details
1730 S 1st St, Yakima, WA, 98901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Although there was some difference between what CarGuru advertised about the car and what the dealer told me over the phone (vehicle transfer fee and "7-day trial period which the dealer said didn't exist), the staff at the dealership were quite friendly and helpful, and we got the car and are pleased with it.
Jennifer helped from start to finish. Everyone at at the dealership was courteous to me. The 2 hour drive was well worth it.
Zach answered the questions I had and sent video of what I asked for. He was very helpful in my inquiries. I am still looking around, but Zach may be the one I go to with how well he has done so far.
Only inquired online and was very responsive on request and follow up
No pressure selling, they have excellent customer service and answer all questions well. They do make follow up you are still interested. Will considering buying from this dealer.
Christian Martinez was very helpful and friendly.
My experience with this dealer was the worse I have ever had. They told me I needed to come down to their dealership soon for the car, it’s a 4hr drive for me. I made an appointment for the next day. During the day before, I spoke to the salesman, setting up the sale, financing etc. He stopped contacting me around 4pm, I called him right before they closed at 8pm. That is when he told me the car that he spent all day preparing to sell to me was sold to another person. He also said a manager would call me that night and no on... read more
Business response:
Hello, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (408) 214-3009 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
I wanted to talk to a salesman about this car, but no one contacted me after multiple online requests. I called once and the receptionist for sales was very terse and seemed skeptical of my intent. I am still interested if a salesman is willing to talk to me, but so far this has been the worst experience ever......My corporation or I have purchased over a dozen cars online, sight unseen with excellent results until this car....amazing how hard they have avoided selling this car.
Fast and wonderful, very helpful my sales man name was Cliff
Business response:
Hi Deon, thank you so much for your feedback! Cliff will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Frequently asked questions about Mercedes-Benz of Yakima
How is Mercedes-Benz of Yakima rated?
Mercedes-Benz of Yakima has a 3.8 star rating with 298 reviews.
When is Mercedes-Benz of Yakima open?
Mercedes-Benz of Yakima is closed now. It will open tomorrow at 7:30 a.m.
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