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Mercedes-Benz of Smithtown

4.6

About this business

Location details

630 Middle Country Rd, St James, NY, 11780, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.62,765 reviews
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RonCTAMU82's profile image
RonCTAMU82 
9 years ago

I bought the vehicle, requiring travel from TX plus shipped the vehicle home as well. Great dealership, though the price was a bit of a premium (prox +$1000), net-net basis competitive listings on Car Guru, TrueCar, NADA, and Edmunds. However, the vehicle is super clean, has a documented, local one-owner past, and is not missing any check marks expectations-wise. Especially Justin Stein my salesman, is to be commended for a highly cooperative and attention-paid deal--truly a super guy. Honorable mention goes to Vinny, Bill, ... read more

GuruDZZSV's profile image
GuruDZZSV 
9 years ago

Very responsive and helpful. However, the vehicle was sold before we were able to get over to see it. (Our fault, not the dealer.) 

carlos's profile image
carlos 
9 years ago

beautiful dealership classy place friendly staff treated fairly and respectfully. I recommend visiting the store and ask for Ric. 

patrick's profile image
patrick 
9 years ago

I had a great experience with this company. Justin was very helpful in providing all the details that helped me to make the best decision. The financing was very good everything went smoothly, I was very pleased. No gimmicks. Overall I had a great experience. 

CaptPeter's profile image
CaptPeter 
9 years ago

Good. Dealer was responsive to questions. Pricing policy was unclear. Ultimately, I purchased a different vehicle from another dealer. 

GuruXSC5's profile image
GuruXSC5 
9 years ago

They were extremely helpful and they responded to my requests​. 

GuruZCX7's profile image
GuruZCX7 
9 years ago

They responded right away informing me that the vehicle was being peepared and pictures were going to be posted. Then I was transfered to another sales person. Then two weeks passed by and nobody ever showed me the pictures or shared a link to see the vehicle. Finally I got an email from the first sales person informing me that the vehicle wasnt going to be available for sale. That sums up my experience with this dealership. 

SteveAbbate's profile image
SteveAbbate 
10 years ago

Salesman Al,dealt with me mostly by email.I would think when your looking to spend over $40000 dollars, you would think the salesman would be negotiating with you by telephone 

Herb's profile image
Herb 
10 years ago

Very attentive and professional. Some salesmen tend to be pushy and overbearing. After driving both the GLC and the GLA, I decided that the GLA was a better option for me. I never felt pressured to buy the higher priced GLC. I recommend Robin and Smithtown if you are looking for a hassle-free experience. 

Frequently asked questions about Mercedes-Benz of Smithtown

How is Mercedes-Benz of Smithtown rated?

Mercedes-Benz of Smithtown has a 4.6 star rating with 2,765 reviews. 

When is Mercedes-Benz of Smithtown open?

Mercedes-Benz of Smithtown is open now. It will close at 6:00 p.m. 

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