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Mercedes-Benz of Smithtown

4.6

About this business

Location details

630 Middle Country Rd, St James, NY, 11780, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.62,285 reviews
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GuruD1DTMJ's profile image
GuruD1DTMJ 
4 months ago

Called back just sold the truck before I could look at it. 

Business response:

I apologize that the vehicle you were interested in was sold. Could you please contact me with more information about the vehicle you were interested in? I would be happy to assist you in trying to locate another vehicle. I look forward to speaking with you. Neil Potter, General Manager npotter@mbboerne.com 

ghengisahn's profile image
ghengisahn 
5 months ago

Regardless of negotiations, was unable to get a quote, approval or answer on out of state shipping. I’m not sure why this was listed for Nationwide viewing, but the dealer certainly wasn’t interested in out of state proposals. 

Business response:

Ghengisahn, I apologize for the inconvenience you faced with out-of-state shipping inquiries. We strive to provide clear communication and it's disappointing that we fell short here. Please feel free to reach out so we can address your concerns directly. Thank you, Bill McFadyen - General Manager - bmcfadyen@lcmotors.net 

Devon's profile image
Devon 
5 months ago

Responded quickly, were friendly and helpful 

Business response:

Devon, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Loveland and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. 

Alan's profile image
Alan 
5 months ago

This was a great experience! This dealer was very professional and very helpful. I got the car of my dreams! 

Ace's profile image
Ace 
5 months ago

Responded fast to inquiry 

Business response:

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review! 

Bambus1978's profile image
Bambus1978 
5 months ago

very nice fast service in every area. I recommend this place 

Minister of mbr Ministries's profile image
Minister of mbr Ministries 
5 months ago

Waiting to hear after initial..no price counter or consideration. Not good 

Doug's profile image
Doug 
5 months ago

Good conversation- Good people- 

Jo's profile image
Jo 
5 months ago

Absolutely love my entire experience. Everyone was so nice and the sale was great. Thank you to the entire team. 

Frequently asked questions about Mercedes-Benz of Smithtown

How is Mercedes-Benz of Smithtown rated?

Mercedes-Benz of Smithtown has a 4.6 star rating with 2,285 reviews. 

When is Mercedes-Benz of Smithtown open?

Mercedes-Benz of Smithtown is closed now. It will open tomorrow at 9:00 a.m. 

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