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Mercedes-Benz of Smithtown
- Car Dealers
- St James, NY
About this business
Location details
630 Middle Country Rd, St James, NY, 11780, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Good
Very unprofessional,i have been calling them for more then 2 months about this car and they keep telling me that its sold and they still keeping it for sale ,i was intrested before that guy and i was driving through and they just call me and told me dont come cause the car is sold,sad for a Mercedes Benz dealership
Very good
One of the best dealership to do business with. I was looking for car for my daughter. I ended up buying different make. Great staff, I can imagine if the service was exceptionally great over the phone, how much better would they be in person. Keep tip the good work. I will certainly do business in the future even though they are 70+ miles away from me.
Not professional, I was told the car was available and drove out 1:15 minuets I was told they sold it .
The dealership and salesman were very helpful.
Fast,easy to work with, great costumer service.
lack of follow up, showed little interest. I reached out to them a couple of email exchanges, never got a reply from them, needless to say I bot the car at another dealer. When your spending $80k plus I attention to your needs is important
Business response:
Alan -I would like to apologize for your recent interaction with Mercedes-Benz of Smithtown. We have been in business for over 50 years and take pride in our customer service history.Our records do show that you had interactions with one of our salespeople.I would like to get more details on your experience.Please feel free to reach out to me at 631-265-2204 or let me know the best way to contact you.Thank you, Bill Riedel - General Manager
Excellent experience even though we did not buy a car. Everyone was courteous and professional.
Frequently asked questions about Mercedes-Benz of Smithtown
How is Mercedes-Benz of Smithtown rated?
Mercedes-Benz of Smithtown has a 4.6 star rating with 2,765 reviews.
When is Mercedes-Benz of Smithtown open?
Mercedes-Benz of Smithtown is open now. It will close at 6:00 p.m.
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