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Mercedes-Benz of Smithtown
- Car Dealers
- St James, NY
About this business
Mercedes-Benz of Smithtown is a family owned and operated new and pre-owned Mercedes-Benz Dealership in St. James, NY, serving Smithtown, Stony Brook, Setauket, Hauppauge, Islip, and the surrounding areas. We also offer service for new and pre-owned Mercedes-Benz vehicles.
Location details
630 Middle Country Rd, St James, NY, 11780, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
One of the best dealership to do business with. I was looking for car for my daughter. I ended up buying different make. Great staff, I can imagine if the service was exceptionally great over the phone, how much better would they be in person. Keep tip the good work. I will certainly do business in the future even though they are 70+ miles away from me.
Not professional, I was told the car was available and drove out 1:15 minuets I was told they sold it .
The dealership and salesman were very helpful.
Fast,easy to work with, great costumer service.
lack of follow up, showed little interest. I reached out to them a couple of email exchanges, never got a reply from them, needless to say I bot the car at another dealer. When your spending $80k plus I attention to your needs is important
Business response:
Alan -I would like to apologize for your recent interaction with Mercedes-Benz of Smithtown. We have been in business for over 50 years and take pride in our customer service history.Our records do show that you had interactions with one of our salespeople.I would like to get more details on your experience.Please feel free to reach out to me at 631-265-2204 or let me know the best way to contact you.Thank you, Bill Riedel - General Manager
Excellent experience even though we did not buy a car. Everyone was courteous and professional.
I bought the vehicle, requiring travel from TX plus shipped the vehicle home as well. Great dealership, though the price was a bit of a premium (prox +$1000), net-net basis competitive listings on Car Guru, TrueCar, NADA, and Edmunds. However, the vehicle is super clean, has a documented, local one-owner past, and is not missing any check marks expectations-wise. Especially Justin Stein my salesman, is to be commended for a highly cooperative and attention-paid deal--truly a super guy. Honorable mention goes to Vinny, Bill, ... read more
Very responsive and helpful. However, the vehicle was sold before we were able to get over to see it. (Our fault, not the dealer.)
beautiful dealership classy place friendly staff treated fairly and respectfully. I recommend visiting the store and ask for Ric.
Frequently asked questions about Mercedes-Benz of Smithtown
How is Mercedes-Benz of Smithtown rated?
Mercedes-Benz of Smithtown has a 4.6 star rating with 2,097 reviews.
When is Mercedes-Benz of Smithtown open?
Mercedes-Benz of Smithtown is closed now. It will open at 9:00 a.m.
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