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2586 Camino Entrada, Santa Fe, NM, 87507, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Very responsive.
Business response:
Hello and thank you for the 5 stars! We’re glad to hear that you enjoyed your visit and appreciate you showing your support with this review! We’ll be sure to tell our team to keep up the good work and hope to be of service to you again in the future. Thank you!
The dealership need to have better customer service. I reached out to them being an out of state buyer but they were reluctant in selling me the car. They wanted me to come to the dealership in person. I’ve bought of state cars before and was never treated like this. The response was directly from their GM so I can imagine how their regular sales reps are trained.
Business response:
Ahmed, we’re incredibly disheartened to hear about your experience, as nothing is more important to us than ensuring every customer receives only the highest level of care from our team. We’re currently looking into this issue internally, and want to thank you for your patience as we do so. We look forward to a chance to work with you, and to the opportunity to show you the service you deserve. Thank you!
Prompt response very professional
Business response:
Hello and thank you for the 5 stars! We strive to provide prompt, professional service to each customer and are glad to hear we hit the mark! We look forward to providing you with another exceptional visit and until then, thanks again!
Dealer response was timely and pleasant
Promptly received info requested.
Received a prompt response to my inquiry. Thank you.
Never went but they responded right away.
Excellent communication and response time.
Quick response & follow up
Mercedes-Benz of Santa Fe has a 3.6 star rating with 239 reviews.
Mercedes-Benz of Santa Fe is closed now. It will open tomorrow at 9:00 a.m.
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