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Mercedes-Benz of San Francisco is an automobile dealership, specializing in providing new Mercedes-Benz cars and trucks to customers across San Francisco. Its product line also features a range of used cars, trucks, mini-vans, convertibles and SUV's (Sports Utility Vehicles) from various leading manufacturers. Based in San Francisco, Calif., the firm maintains a vast inventory of new Mercedes-Benz featuring the 2010 and 2011 Mercedes-Benz C-Class, CL-Class, CLS-Class, E-Class and SL-Class. In addition, Mercedes-Benz of San F... read more
2233 Gellert Blvd, South San Francisco, CA, 94080, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Dealer responded, car sold, but they have continued to try to work with me.
I drove 4 hours to buy a car from them! Best dealership in California!!!! Just be patient and they will work with you! Miron,,, thank you!! I'll be back for another vehicle for sure!
Coustomer friendly service
Dealer's Internet manager responded. However, response to my email was condescending as if I did not know what I was talking about.
Business response:
Hello Annie,As our e-commerce director for Mercedes-Benz of San Francisco, I wanted to personally apologize for an experience that left you with such a negative feeling. Please reach out to me, sarah.zaki@euromotorsca.com so that I can rectify this issue. Thank you for your time Annie. Warm RegardsSarah
James Shin might have given me the best customer service I have ever received anywhere and my career is in the hospitality field. While I think often times that there are negative connotations associated with car dealers James truly went above and beyond. He literally came back and forth to my work 3 times in one day, stayed in constant contact with me working through my less than sparkling credit to get my Smart Car for me. James is truly an asset for your company, and within 3 years I would specifically look to upgrade to ... read more
The staff were outstanding treating us fairly and with respect. The process was quick and professional.
Great dealership...but I gave a list of things I wanted to do, and the execution/ response was helter shelter. Computer breakdowns, lower levels were to blame.
delay to response , but good overall.
I told the sales person Lauren I was was serious and ready to buy, after 4 phone calls she gave me a trade number and said go to my credit union. I told her I had cash and let's make this work today. 4 out 6 times I talked to her she said she was too busy. I would have bought it and picked it up that Monday. So I went that night a bought a car somewhere else.
Mercedes-Benz of San Francisco has a 4.5 star rating with 2,827 reviews.
Mercedes-Benz of San Francisco is closed now. It will open tomorrow at 9:00 a.m.
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