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Mercedes-Benz of Rochester
- Car Dealers
- Rochester, NY
About this business
Location details
4296 W Henrietta Rd, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedKim is the best! Great service, beautiful facilities.
Business response:
Nate, Glad you found our Mercedes Benz of St. Paul team especially Kim to be so responsive to your needs! Thanks for your business. Best Regards, Mike Jensen General Manager
Van in for service and new brake pads - 5 days later and still waiting !! Crap service from someone who was a loyal customer buying 2 cars there in last 5 years Lost my business
Business response:
Mr. Twilly, We sincerely apologize that our completion time did not meet your expectations and acknowledge that time management is extremely important - we would never intentionally inconvenience you. Additionally, we understand your advisor has been in close contact with you regarding status updates. As a member of our Client Relations Team, I would appreciate speaking with you in more detail regarding this situation. Thank you. Regards, Tiffany Frand Client Relations tfrand@mbsugarland.com
Efficiency, Friendliness, Quality of Service.
Business response:
Hi Carole, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Service is excellent very friendly
Business response:
Thank you for recommending us, Frank! We appreciate your feedback.
If you would like to buy a car at Mercedes-Benz of Bellevue, ask about David. As a person, he is very kind and very nice. He will provide you with the best service because he is very professional. Also, he will go above and beyond to make your favorite car to be affordable for you.
Business response:
Aksana, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We can't wait to see you again, have a great day.
Have get up there again cant make uo mind about the 250 are the 309 🤔
Great customer service and Pat was awesome! Best service I have ever had!
Business response:
Thank you for being our customer, we appreciate your kind words for Pat!
Austin work in my S 550 I was there for oil change and straighten wells , they make excellent Service, Thank you!
Business response:
Thanks Antolin for the thumbs up recommendation!
Can’t recommend this service center, and Marc in particular enough! The best experience I have had dealing with car servicing hands down.
Frequently asked questions about Mercedes-Benz of Rochester
How is Mercedes-Benz of Rochester rated?
Mercedes-Benz of Rochester has a 4.7 star rating with 2,685 reviews.
When is Mercedes-Benz of Rochester open?
Mercedes-Benz of Rochester is closed now. It will open at 9:00 a.m.
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