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Mercedes-Benz of Orlando

4.5

About this business

For Orlando area residents, there is no better place for Mercedes-Benz cars and SUVs than Mercedes-Benz of Orlando. Our expansive, state-of-the-art showroom is just a short drive north of Downtown Orlando, in the city of Maitland. Featuring an extensive inventory of both new and pre-owned Mercedes-Benz models in Orlando, including all the latest models, Mercedes-Benz of Orlando has it all! Visit our showroom in-person or online today to learn more about what a new or pre-owned Mercedes-Benz can do for you. 

Location details

810 N Orlando Ave, Maitland, FL, 32751, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.53,658 reviews
Select a rating
Heeraj Ramsanai's profile image
Heeraj Ramsanai 
recommend  Recommended
4 years ago

Recently Purchased 2 Cars from this location, Both extremely great interactions. Terrance was an amazing sales person and so was I finance guy, the whole team at Mercedes-Benz of Orlando made our transaction very easy and went above and beyond for my wife and I, we will definitely will return for future business 

Business response:

We are pleased to hear you had such a positive experience with us, Heeraj ! Thanks again for the recommendation, and have an amazing day! 

Entessar Anwar's profile image
Entessar Anwar 
recommend  Recommended
4 years ago

Professional good service 

Business response:

Thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out to us if there's anything more we can do! 

David Vining's profile image
David Vining 
recommend  Recommended
4 years ago

Excellent customer service, very clean and comfortable waiting area, friendly staff 

Business response:

David, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! 

Kurt Rogers's profile image
Kurt Rogers 
recommend  Recommended
4 years ago

Probably the best service department around. It is why I own my GLC 300. Service advisors are always courteous and thorough and technicians do their best to complete service on time. And although I have had a couple of issues over the nearly 7 years I have driven vehicles from this dealership, they have always made things right 110% of the time! 

Business response:

Kurt, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Orlando. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Haitians Orlando's profile image
Haitians Orlando 
4 years ago

This place is by far the worst service I’ve received anywhere EVER! I brought in my car for a airbag switch. Mind you, they are the one who keep contacting me to come in and switch that airbag. So I schedule an appointment 2 weeks in advance. When I bring my car in on that appointment date 11/25 at 1 PM the day before thanksgiving, I was told that I can get my car back in 2 to 3 hours. When I call them at 4PM no one answered. When they finally pick up the phone, I kept getting transferred. So by 7 pm, I started to worried so... read more

Business response:

Hi, thank you for bringing this matter to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (407) 680-0784. We would appreciate the chance to turn your experience around. 

Rafael Frederick's profile image
Rafael Frederick 
recommend  Recommended
4 years ago

Recently i took my MB for service and Alberto has always been there for us. He is very professional and treated you as part of the family. We love to see him every time. 

Antonio Urbina's profile image
Antonio Urbina 
recommend  Recommended
4 years ago

Very good services, quality and people 

Business response:

Antonio, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit! 

Donald Boerst's profile image
Donald Boerst 
4 years ago

Just got my car back for the second time. September they replaced my belts last week those same belts frayed and were about to break. I didn’t get an explanation an apology for the issue or anything. I even had to spend a few hours back and forth arguing about them trying to charge me for a tow, I expect better from Mercedes. 

Business response:

Donald, thank you for leaving this detailed feedback about your experience with our dealership. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (407) 680-0784 -- we hope to hear from you soon. 

Mark Cunningham's profile image
Mark Cunningham 
recommend  Recommended
4 years ago

They are always professional and do great work! My service rep is Rafael and he is the best I have experienced. 

Business response:

Mark, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Orlando. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care! 

Frequently asked questions about Mercedes-Benz of Orlando

How is Mercedes-Benz of Orlando rated?

Mercedes-Benz of Orlando has a 4.5 star rating with 3,658 reviews. 

When is Mercedes-Benz of Orlando open?

Mercedes-Benz of Orlando is closed now. It will open at 11:00 a.m. 

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