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Mercedes-Benz of Northlake

4.8

About this business

Location details

10725 Northlake Auto Plaza Blvd, Charlotte, NC, 28269, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,310 reviews
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Lanai Norris's profile image
Lanai Norris 
8 years ago

Love my new car. Thank you for the great customer services. 

Michelle Newhouse Livingston's profile image
Michelle Newhouse Livingston 
8 years ago

I absolutely LOVE my car but the customer service ended the day I drove it off the lot (10/14/17). They sell you that they have the best and the FULL day you are there for the purchase they treat you like royalty. A week later they don’t know you exist, including the sales person that sold it to you. We have tried our best to get assistance and we are still waiting on a call back. From the GM.....a lot to be desired! Would recommend a Mercedes hands down but not at this dealership. You are simply a number!!! 

Cynthia Glenn's profile image
Cynthia Glenn 
8 years ago
Dale Parker's profile image
Dale Parker 
8 years ago

Great selection, awesome staff and a great place to buy a car! 

Barry Aldridge's profile image
Barry Aldridge 
8 years ago

Taylor Martino& all of the others always take very good care of me and my ML350! 

Regena Nero-Mack's profile image
Regena Nero-Mack 
8 years ago

I took my car in on 9/8 for a new battery. I was told it would take an hour to an hour and a half. My appoint was at 7:30 and I left at 9:45. Not sure why it took so long to change the battery. Also, I was quoted $326 when I made the appointment and $376. I really like the dealership but I feel service is a little slow. 

Erica Grant Nolan's profile image
Erica Grant Nolan 
8 years ago
Linda Marie's profile image
Linda Marie 
8 years ago

I've never had a bad experience with this business; but, then again they are Mercedes Benz! � 

Tom Ristich's profile image
Tom Ristich 
8 years ago

Harley Barnard was fantastic to work with - 5 stars without question. He was great before, during, and after the purchase of our CPO GL450. Knowledgeable, responsive, patient - and of great help with a few post-sale items that I needed assistance with. He's taken great care of us and I would highly recommend him to anyone looking for a new or used MB. 

Frequently asked questions about Mercedes-Benz of Northlake

How is Mercedes-Benz of Northlake rated?

Mercedes-Benz of Northlake has a 4.8 star rating with 4,310 reviews. 

When is Mercedes-Benz of Northlake open?

Mercedes-Benz of Northlake is open now. It will close at 7:00 p.m.  

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