This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
10725 Northlake Auto Plaza Blvd, Charlotte, NC, 28269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Love my new car. Thank you for the great customer services.
I absolutely LOVE my car but the customer service ended the day I drove it off the lot (10/14/17). They sell you that they have the best and the FULL day you are there for the purchase they treat you like royalty. A week later they don’t know you exist, including the sales person that sold it to you. We have tried our best to get assistance and we are still waiting on a call back. From the GM.....a lot to be desired! Would recommend a Mercedes hands down but not at this dealership. You are simply a number!!!
Great selection, awesome staff and a great place to buy a car!
Taylor Martino& all of the others always take very good care of me and my ML350!
I took my car in on 9/8 for a new battery. I was told it would take an hour to an hour and a half. My appoint was at 7:30 and I left at 9:45. Not sure why it took so long to change the battery. Also, I was quoted $326 when I made the appointment and $376. I really like the dealership but I feel service is a little slow.
I've never had a bad experience with this business; but, then again they are Mercedes Benz! �
Harley Barnard was fantastic to work with - 5 stars without question. He was great before, during, and after the purchase of our CPO GL450. Knowledgeable, responsive, patient - and of great help with a few post-sale items that I needed assistance with. He's taken great care of us and I would highly recommend him to anyone looking for a new or used MB.
Mercedes-Benz of Northlake has a 4.8 star rating with 4,310 reviews.
Mercedes-Benz of Northlake is open now. It will close at 7:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com