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Mercedes-Benz of Northlake

4.8

About this business

Location details

10725 Northlake Auto Plaza Blvd, Charlotte, NC, 28269, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,223 reviews
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Christopher Timothy Fowler's profile image
Christopher Timothy Fowler 
recommend  Recommended
6 years ago

What can I say about the wonderful TEAM at Mercedes -Benz of Northlake. I am the President of the Boys to Men Foundation and the the manager Todd and his team treat the boys in the program like family. They give resources, time, and energy towards the to program any way they kind. The core values is what is what make the employees at Mercedes-Benz special. Thank you for all you do. I would like to personally thank Cali Young for commitment for leading and designing the activities for the apprenticeship program. In ordinary l... read more

Steve Vaughn's profile image
Steve Vaughn 
recommend  Recommended
6 years ago

Michael and the team not only took excellent care of my vehicle, they completed my service in under an hour. Additionally, the entire staff at Mercedes-Benz of Northlake is very professional and polite. Thank you! 

Keeya Mcswain's profile image
Keeya Mcswain 
recommend  Recommended
6 years ago

My sons, were able to be a part of a summer apprenticeship that Cali Young from Hendricks and The Boys To Men Foundation have established. They loved the program , and as a parent I really appreciate Cali. Thank you for caring enough for our young Kings and making this program possible. You are truly appreciated Cali . ~Kyhree and Kahlil's mom :) 

Ellen Boyle's profile image
Ellen Boyle 
recommend  Recommended
6 years ago

I had another great buying experience at Hendrick working the fabulous Jacki Gallo-Amey. Now Im driving a classy S550! I am thrilled . 

Heather Vasquez Smith's profile image
Heather Vasquez Smith 
6 years ago

Purchased a pre owned Cadillac and first time seeing it it had not been cleaned so we put a dep to hold the car. It had window tint too dark for NC so it had to be stripped. During this process it damaged the leather. Unfortunately we did not see it with the light and it being in the back seat when we picked it up. We called and let them know and we were asked to bring it in. Their only solution was to put shiny conditioner on it which only masked the issue and did not fix it, you can see by the photos. Very disappointing yo... read more

Devon Sheffield's profile image
Devon Sheffield 
recommend  Recommended
6 years ago

My buying experience has set the new standard for my definition of excellent service. The entire Mercedes of Northlake staff went the extra mile for me (and even my dog), and Bradley helped expedite the process while working with my tight window of available time! I will be bringing my business back in the future. 

Stephanie Melia's profile image
Stephanie Melia 
recommend  Recommended
6 years ago

Lenny is awesome !! He always does a great job, 

Timothy Lattimore's profile image
Timothy Lattimore 
recommend  Recommended
6 years ago

I’m the Parts Manager at Absolute Collision in Forest City, NC. Lenny is always my parts delivery driver and I can always count on him to be a happy smiling face every time I see him. I try to do as much business with Hendricks as I can, and Lenny always gives the best customer service. 

Adam M. Siu's profile image
Adam M. Siu 
recommend  Recommended
6 years ago

Amazing staff that’s all I can say. Shinya took great care of me while Nancy being herself lol thanks!!! 

Frequently asked questions about Mercedes-Benz of Northlake

How is Mercedes-Benz of Northlake rated?

Mercedes-Benz of Northlake has a 4.8 star rating with 4,223 reviews. 

When is Mercedes-Benz of Northlake open?

Mercedes-Benz of Northlake is closed now. It will open tomorrow at 7:30 a.m. 

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