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Mercedes-Benz of Northlake

4.8

About this business

Location details

10725 Northlake Auto Plaza Blvd, Charlotte, NC, 28269, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,223 reviews
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Camille Eller's profile image
Camille Eller 
recommend  Recommended
5 years ago

Bradley Coppola is a good representive of your service department. Very helpful. 

Meagan Morrison's profile image
Meagan Morrison 
recommend  Recommended
5 years ago

Yes. Super easy and customer service is great! 

Jim Beck's profile image
Jim Beck 
recommend  Recommended
5 years ago

courtesy of staff and prompt, accurate deliveries by drivers 

Patrick Doiel's profile image
Patrick Doiel 
recommend  Recommended
5 years ago

WOW! The service was remarkable. Never felt like I was waiting on Paul or Bradley. No pressure sales and very outgoing. Seamless experience. Found my new Mercedes dealership. Made a last minute request for push start feature, Bradley and Mercedes added the feature. Thank you for the positive experience 

Helen Newton's profile image
Helen Newton 
recommend  Recommended
5 years ago

Excellent service help from Demarco. 

Ryan Workman's profile image
Ryan Workman 
recommend  Recommended
5 years ago

Shinya was a huge help, would highly recommend going to see him! 

Stacy Hudson's profile image
Stacy Hudson 
recommend  Recommended
5 years ago

I have been working with Cali Young, the Events and Marketing Director for Northlake Auto Mall for a while now. I really enjoy Cali's vision, professionalism, open mindedness to new ideas, and her "get it done" attitude. Cali makes me want another 100 clients just like her. She cares for her co-workers, her company's reputation, and ultimately the customers that come to shop and visit at Hendrick Northlake Luxury Auto Mall everyday. It shows in her enthusiasm to make the customers' experiences the best they can be. 

Will Krapish's profile image
Will Krapish 
recommend  Recommended
5 years ago

Hands down the best customer service I’ve ever experienced. They treat you with utmost dignity and respect. I’m definitely returning for another MB if I can ever bring myself to trade mine in. 

Tammy Van Cleef's profile image
Tammy Van Cleef 
recommend  Recommended
6 years ago

We bought our C300 on September 17th. We couldn't be happier with the entire experience. Special shout out to Bradley Coppola for his outstanding help as we looked at multiple models and tried to make our final decision. He was patient and very knowledgeable. He has continued his 5 star service by following up with us and making sure we are happy. He then entrusted us to Brad in their finance department. again, couldn't be happier. He quickly and painlessly found us fantastic terms through Mercedes Benz Finance. 

Frequently asked questions about Mercedes-Benz of Northlake

How is Mercedes-Benz of Northlake rated?

Mercedes-Benz of Northlake has a 4.8 star rating with 4,223 reviews. 

When is Mercedes-Benz of Northlake open?

Mercedes-Benz of Northlake is open now. It will close at 7:00 p.m.  

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